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People Operations Officer

4 months ago


Brisbane, Queensland, Australia Bank of Queensland Full time

About the Role

About you
As an experienced People Operations professional, you will possess a growth mindset and value confidentiality, discreetness and tactfulness. We are looking for someone to come in, hit the ground running and should be able to demonstrate the following skills and experience;

  • Strong attention to detail
  • Ability to work with various systems and business tools
  • Strong knowledge and experience in Microsoft Office products
  • Strong phone contact handling and active listening skills.
  • Excellent time management and prioritisation skills
  • Demonstrate great interpersonal and relationship building qualities with a fun and friendly attitude
  • A 'cando' mentality and tenacity to make our people operations function effective and efficient.
  • Proven customer support experience or experience as a client service representative in a highvolume environment.
  • A degree in Human Resources, Psychology or equivalent is desirable but not essential

About Us

BOQ is one of Australia's leading regional banks and provides a genuine alternative for Australian financial services customers and employees.

Our purpose is to create prosperity for our customers, shareholders and people through empathy, integrity and by making a difference.

Our ambition is to be known as the bold challenger bank; with multi-brands that are digitally enabled with a personal touch.

BOQ is passionate about providing opportunities for you to develop your career as we continuously adapt and deliver in a transformational and collaborative environment with a strong focus on community.

BOQ's Inclusion vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day.

We embrace difference and believe that our workforce should reflect the customers and communities that we serve.

Since 2021 BOQ Group is recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA).


Our Benefits:

  • Discounted financial products
  • Salary sacrificing options
  • Paid parental leave with no minimum wait time
  • Paid volunteer days
  • Purchase annual leave
  • BUPA Corporate Plan
  • Employee Assistance Program (EAP)
  • A 'zero tolerance' to Domestic and Family Violence (DFV) with active support for employees experiencing DFV 5 employee diversity network groups focusing on; First Nations Reconciliation Council, Proudly ME (LGBTQIA+), Multicultural, Gender and Early Career.
  • BOQ Group is a member of Pride in Diversity and a participating organisation in the Australian Workplace Equality Index.

How to Apply

Job Reference:
BOQ02326