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Office Coordinator
2 months ago
About the Organisation
This prestigious not-for-profit organisation is a leader in world-class governance training and development, recognised for its influential work in the industry.
About the Role
You will serve as the host and first point of contact for guests, clients, and members visiting the organisation, ensuring a positive experience. Your responsibilities will include:
- Greeting and liaising with visitors, clients, and members.
- Supporting the management of the Member Lounge, including reception, administration, guest enquiries, security, catering, and maintenance.
- Consistently meeting and exceeding member and client expectations.
- Handling member and stakeholder inquiries via phone and email.
- Ensuring the smooth operation of office functions and managing office supplies.
- Updating and managing the CRM System.
- Performing general administrative and reception duties, along with ad hoc tasks.
Key Responsibilities
You will be responsible for:
- Providing exceptional customer service to all members, guests, and clients.
- Supporting the administration team with various tasks and projects.
- Managing the Member Lounge, including reception, administration, and guest services.
- Ensuring the organisation's reputation is maintained through excellent service delivery.
Requirements
To be successful in this role, you will need:
- Experience in a customer service, reception, or administration role.
- A high level of written and verbal communication skills.
- Exceptional customer service skills.
- Confidence and strong interpersonal skills to engage with all levels of stakeholders.
- A high level of initiative and strong organisational and time management skills.
- Tech savvy and strong computer literacy.
About Beaumont People
Beaumont People specialises in temporary, permanent, and contract recruitment for not-for-profit organisations, including membership, associations, peak bodies, and the arts. We believe in creating a diverse and inclusive workplace and encourage applications from people of all backgrounds.
