Education Sales Support Representative

1 week ago

Sydney, New South Wales, Australia Mathspace Full time

Are you looking for flexible casual work in a supportive and dynamic environment? Interested in getting a start with a mission-driven tech start-up that is focused on enhancing maths education globally? Keep reading if you answered 'yes' to those two questions.

Mathspace is an edtech company that is revolutionizing how we teach and learn mathematics. Have you heard someone mention they're not a 'math person'? There are millions, if not billions, of students telling themselves that right now.

We believe that every student can excel in mathematics. Technology could and should be used in smarter ways to change the way we think about teaching and learning math. We've dedicated over a decade to developing adaptive learning technology that can personalize how a student learns.

Here's why we need you

We are entering a busy time in our sales cycle so we are seeking an enthusiastic Education Sales Support Representative to join the team on a flexible casual basis. We need you to help us engage with current customers for training and sales renewal meetings, as well as connect with new schools to introduce Mathspace and schedule meetings for our sales team.

What will you do?
  • Use our database to manage customer contacts and ensure they receive the best support by scheduling meetings for the sales team
  • Engage with current customers to schedule renewal and year-in-review meetings
  • Reach out to potential and existing customers to arrange meetings for the sales team
  • Update customer information in the database
  • Utilize tools like Slack, Hubspot, and Google Calendar for effective support to the sales team
  • Maintain detailed records of calls and sales on CRMs
  • Work with the sales team to shape outreach strategy
  • Stay informed about the Mathspace product, key features, and sales cycle

Requirements

If selected for an interview, successful candidates will demonstrate:

  • Ability to learn about software and educational products and services and explain them to customers
  • Demonstration of strong English skills
  • Excellent communication and interpersonal skills
  • Able to work a minimum of 5 hours for 3 days per week with the possibility of more hours for outstanding team members
  • Resilience and the ability to handle rejection and objections
  • Available to travel to our Surry Hills HQ for shifts

Additional experience is beneficial but not required

  • Prior experience in sales, customer service, or customer support roles
  • Familiarity with Hubspot or similar CRM systems

Benefits

Mathspace provides the following benefits:

  • Opportunity to earn commissions and bonuses
  • Team-focused environment
  • Ongoing coaching and training in Customer Support/Sales
  • Flexibility for remote work after a period of on-site work
  • Contribution to transforming Math education globally
  • Commitment to work-life balance and flexibility in working hours

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