Case Management Worker
1 week ago
- Supportive team environment
- Learning and development opportunities
About the role:
The Women's Domestic Violence Court Advocacy Service (WDVCAS) Case Management Worker provides case management support to WDVCAS clients who have been assessed as having complex and serious needs which are impacting on their ability to keep safe, and that therefore would benefit from intensive support.
Duties:
- Case management of WDVCAS clients, including development, implementation, assessment and review of case plans with clients.
- Intake meetings with the Manager who is responsible for referral of WDVCAS clients into case.
- Risk assessment, using the DVSAT, and safety planning with clients.
- Provision of relevant information to clients and making warm referrals on their behalf to a range of service providers to assist with their ongoing needs.
- Liaison with the SAM Coordinator to ensure all clients assessed as 'at serious threat' are placed on the agenda for the next SAM when necessary.
- Attendance at Safety Action Meetings and court as required.
- Develop and maintain strong working relationships with key WDVCAS partners, including the NSW Police Force, Local Courts, legal representatives, and referral agencies, to facilitate client access to those agencies and services.
To be successful in this role, you will have:
- Demonstrated experience in domestic and family violence and case management.
- Relevant qualifications and/or experience in community services or social work.
- Demonstrated ability to engage effectively with clients in crisis and provide appropriate, traumainformed client centred, empowerment model casework support.
- Knowledge of the criminal justice response to domestic and family violence including apprehended Domestic Violence Orders.
- Ability to deliver services in accordance with the WDVCAP Service Agreement, WDVCAP Policy and Procedure Manual, WDVCAS Case Management Policy and other operational documents.
- Ability to work with local communities and services to promote awareness of domestic and family violence and WDVCAS services.
- Excellent communication skills, particularly in negotiation, advocacy, and conflict resolution.
- Current NSW Driver's License and access to an insured vehicle.
About us:
Some examples of the services we provide include, women's domestic violence court advocacy service, staying home leaving violence program, safe homes, after hours response team, specialist housing and homeless services, multi-systemic therapy for child abuse and neglect, support groups for women, casework support and working with men.
Culture and Benefits
We know that changing roles is a big decision, so here is what we can offer you:
- Salary packaging benefits to receive a portion of your salary tax-free.
- A focus on employee wellbeing, with regular reflective/practice supervision opportunities.
- Access to training and learning opportunities.
- An Employee Assistance Program offering free and confidential counselling and support.
- An additional paid leave day (CatholicCare Day) to be taken at the end of the year.
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