Administration and Records Assistant

2 weeks ago

Brisbane, Queensland, Australia JLL Full time
JLL supports the Whole You, personally and professionally.

Shaping the future of real estate for a better world
At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities.

With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.

We approach our work in a warmer, more optimistic, and inclusive way.
JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:


As the Administration and Records Assistant, you will play a crucial role in overseeing and enhancing our Business Support Services and Records Management functions.

You will be responsible for maintaining safe and compliant facilities, managing records and documents, and providing exceptional support to our clients and internal stakeholders.

This role requires a strong attention to detail, excellent organizational skills, and the ability to thrive in a fast-paced environment.


An Overview of the role:

Maintain accurate records through our client records management system
Coordinate the annual destruction process of physical records
Manage safe custody operations in accordance with company policy
Develop and maintain relationships with key internal and external stakeholders
Deliver records management procedural training and induction sessions
Provide advisory support on records management activities and procedures
Assist with general administrative tasks such as stationary stocking, mail procedures, and invoicing
Support workstation moves and office relocations
Maintain safe and compliant workplaces
Identify opportunities to reduce costs and improve operational standards
Conduct regular floor walks and address repairs and maintenance requests
Undertake manual handling activities as required
Provide backup assistance to the Workplace Coordinator

Sounds like you? This is what we are looking for:
Minimum two years of experience in administration
Minimum two years of experience in records or document management
Professional and friendly corporate image
Excellent customer service skills
Strong interpersonal and communication skills
Ability to work independently and prioritize tasks effectively
Self-motivated, confident, and energetic
Proficient in Microsoft Office products

What you can expect from us:
You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings.

JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.

We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

  • We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.


Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.


Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future.

And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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