Information Systems Solution Analyst

2 weeks ago

Townsville, Queensland, Australia The State of Queensland Full time

Information Technology Services, Corporate Services, Townsville University Hospital

Townsville Hospital and Health Service is the public healthcare provider for more than 250,000 people across a geographic area of 150,000km 2 , delivering a comprehensive range of services across 21 facilities, from primary care in regional locations to highly specialised care at the main hospital.

Townsville University Hospital, located adjacent to one of Queensland's leading tertiary institutions, James Cook University, is the largest tertiary hospital in northern Australia, providing specialist referral services for 700,000 people living from Mackay, to the Torres Strait, to the Northern Territory border.

We are planning and innovating for the future, advancing healthcare through impactful research, training tomorrow's health sector workforce.

The Townsville Hospital and Health Service vision is world-class healthcare for northern Queensland.
Our purpose is `great care every day'.

The opportunity

The Information and Technology Services unit provides a range of services cross the Townsville Hospital and Health Service (Townsville HHS) encompassing ICT hardware and software technical support, server and storage hosting, solution design and governance for information systems, brokering new initiatives and/or system development, professional advice on ICT based projects, vendor engagement and hardware and software purchasing.

The role of the Information Systems Solution Analyst (ISSA) will be to provide expert advice and guidance to Townsville HHS stakeholders in the provisioning of new information systems or ICT initiatives including ongoing engagement with projects and project managers from concept phase to implementation and production handover. A core component of the role is to engage and communicate with staff at all levels and disciplines across the organisation to ensure business requirements are articulated and translated into solutions that are fit for purpose and align with HHS and departmental quality and standards.

Employment Term

  • Permanent full-time

Role requirements

  • Whilst not mandatory, a relevant tertiary qualification in Information Management / Information Technology Services may be highly regarded.

The ideal applicant will be someone who has proven ability and can demonstrate the following:

  • Your strong communication skills including an exceptional ability to negotiate and influence effectively across all levels of the organisation.
  • Demonstrated experience in identifying and documenting complex functional business and clinical requirements (preferably within a large healthcare organisation).
  • Demonstrated experience interpreting and translating analysis results into insightful, clear and succinct and high quality technical specifications and business requirements documentation.
  • Superior analytical, research, conceptual and problem solving skills and excellent interpersonal, oral and written communication skills including report writing and presentation skills.
  • Demonstrated ability to elicit requirements using; interviews, document analysis, requirements workshops, surveys, site visits, business processes descriptions, use cases, scenarios, business analysis, task and workflow analysis.
  • Intermediate to advanced experience using the Microsoft Suite (Excel, Word, PowerPoint, Outlook, Project and Visio).
  • Your self-motivation, drive and initiative in meeting deadlines while delivering results of the highest quality.
  • Wage rate - $ to $ per fortnight
  • Annual leave with 17.5% loading
  • up to 12.75 % employer contribution to superannuation
  • Employee Assistance Program
  • Wellbeing initiatives and programs

Townsville University Hospital is a great place to work and Townsville itself is a great place to live - with the natural wonders of Magnetic Island a short boat ride away and Townsville being one of the main gateways to the Great Barrier Reef.

Townsville offers great cafe culture at the strand with plenty of great walking tracks around the region, It is a dynamic neighbourhood with access to a variety of top-notch educational facilities, cutting-edge medical facilities, affordable housing, distinctive retail stores, great events, and a wide range of recreation opportunities.

Unsolicited resumes from recruitment agencies will not be accepted.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity .

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Inclusion and diversity

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity , including making any reasonable adjustments to support you through the recruitment process.

This recruitment portal is your gateway to a wide range of graduate program positions on offer in the Queensland Government.

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