Band 5 Claims Officers

2 weeks ago

Brisbane, Queensland, Australia DFP Recruitment Services Full time

Job description:

Our client, a local government department is seeking a Claims Officer to effectively and efficiently manage a wide range of statutory claims ensuring self-insurer's compliance with Q-COMP legislation and standards.


Key responsibilities of the role include:

  • Assist in the assessment and manage workers' compensation statutory claims in accordance to best-practice standards
  • Assist clients to develop strategies to manage workers' compensation liabilities and to improve their workers' compensation performance
  • Coordinate claims management with rehabilitation personnel to achieve early and sustainable return to work
  • Maintain compliance with systems and procedures for workers' compensation
  • Provide ongoing education and information in relation to workers' compensation. Contribute to and support team activities to enhance achievement of team goals
  • Provide consultancy services to business units and divisions to assist in development of Zero Harm strategies and the workplace health and safety agenda
  • Provide dedicated customer service by making sure the needs and aspirations of customers are understood and that they are addressed with honesty, fairness, sensitivity and dignity even when the outcome is unable to fully meet the customer expectations


To be considered for this role you will have sound experience and working knowledge of Queensland Workers' Compensation and other relevant legislation relating to the administration and management of statutory claims.

The ability to plan, coordinate and prioritise tasks and manage a caseload in order to meet deadlines in a self-managed environment is critical.

Strong analytical, decision making, and problem-solving skills are also key.

This position is CBD based, offering 37.5 hours per week. The assignment is to commence asap with possible extension following initial term (through to 30th June 2023)

If this role is of interest, click the APPLY NOW button, or call DFP Recruitment on to discuss further.

Note - successful applicants will be required to undertake a criminal history background check.

Note:
You may be required to provide evidence of your COVID-19 vaccination status.

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