Senior Service Officer

2 weeks ago


Brisbane, Queensland, Australia The State of Queensland Full time
Justice and Attorney-General

(Organisation site )Reform & Support Services; Queensland Courts Service; Courts and Tribunals; Brisbane CityAs a Senior Service Officer, you will be a member of a specialist service team delivering audio-visual (AV) and in-court technology systems within a broad, multi-disciplinary organisation. You will use your technical skills and audio-visual experience to install AV systems across Queensland while using remote technology to monitor and respond to AV technical issue and alerts.
Job details

Position statusPosition status

Fixed Term TemporaryPosition typePosition type

Flexible full-timeOccupational groupOccupational group

IT & TelecommunicationsClassificationClassification

AO4Workplace LocationJob ad referenceJob ad reference

QLD/570400/24Closing date

24-Jun-2024Yearly salaryYearly salary

$ $92747Fortnightly salaryFortnightly salary

$ $3555.00Job durationJob duration


Until 09/10/2024 with possible extensionThe primary objective of an AV technician team is to ensure the smooth operation and maintenance of audio-visual equipment and systems across various settings.

Their key responsibilities include installing, maintaining, and providing technical support for AV equipment, as well as collaborating with other teams and conducting training sessions for end-users.


As the Senior Service Officer, you will:

Support, maintain and install audio-visual systems and components, including:o Equipment installation and configurationo Digital Signal Processor programming (DSP) configuration and remote supporto Programming and support of audio-visual control systemsResolve audio recording and audio-visual issuesUpdate databases of equipment and job logging systemsMonitor remote facilities (via specific remote management software) for potential issues and/or faultsProvide input to initiatives that will enhance Queensland Courts use of audio-visual systems including new and emerging AV technologiesProvide support, training, assistance and feedback to clients and other team members so they may better achieve their goals and those of the team.

Liaise with and maintain.
Applications to remain current for 12 months.
Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights

and diversity .Please ensure you download all attachments and follow the instructions on how to apply.
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