General Manager

2 weeks ago

Adelaide Region SA, Australia AccorCorpo Full time
Company Description


The Playford, MGallery, is a standout unique jewel located in the heart of Adelaide's cultural precinct, presents a contemporary take on the elegant Art Nouveau era depicted through its unique South Australian art, décor and bespoke customer service.

Part of Accor Hotels, this beautiful enchanting property is one of Australia's most awarded boutique hotels surrounded by Adelaide's Art, cultural and entertainment precinct which offers local food and wine experiences in an Art Nouveau setting unlike any other.


The recently Hatted Luma Restaurant and Bar, previously the formal dining room of the Art Nouveau mansion celebrates the culinary fare of French born chef Kevin Martel who marries the culinary ethos of European simplicity with a sophisticated yet casual elegance.


Job Description:


The General Manager is responsible for ensuring the quality of operations and high performance of the hotel and is committed to product and service quality and the leadership of hotel employees and operational efficiencies.

Strategically manage owner relationships and represent Accor at the highest level of industry and government. They will be accountable for business plans, sales and marketing strategies, annual budget and profit in the hotel.

Ensure long term profitability of the operational departments and the hotel, maximizing revenue and yield opportunities.

Ensure all executive team members maintain high visibility in the operation and close and direct guest contact.

Conduct regular analysis on all departments to continuously improve productivity, quality, market competitiveness and service standards.


Train, coach and develop the executive management team and develop a detailed succession plan for each department, in consultation with each key executive.

Ensure maintenance of property.

Qualifications:

To be successful you will require the following experience:

  • Tertiary qualification in Hospitality/ Business Management
  • Extensive operational, commercial and financial management experience within a Hotel and Food & Beverage environment
  • Demonstrated strategic and operational leadership experience, with the ability to drive a culture of accountability and promote team engagement
  • A proven track record of maintaining excellent product and service standards
  • Demonstrated ability to develop and foster solid working relationships with guests, owners and colleagues
  • Excellent verbal, written and interpersonal communication skills
  • Demonstrated commitment to continuous improvement and learning
  • Ability to build, maintain and seek new opportunities / partnerships within the local market
  • A positive and energetic attitude
  • An infectious passion for delivering a memorable guest experience and creating loyalty of guests
Additional Information

Minimum of 5 years of relevant experience in Lux upscale hotels.

Knowledge of all local relevant market segments and legislation

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