Support Services Manager

2 weeks ago

Sydney, New South Wales, Australia Safran Full time

Description du poste:


Reporting to the Head of Sustainment, the Support Services Manager is to ensure the successful delivery of SEDA Support Services for Defence capability sustainment.

This role will work within a cross-functional team structure that will support the delivery of Engineering, Maintenance, Supply and Training services.

The Support Services Manager will also work on large, exciting projects to develop and implement support system solutions for future in-service capability.


Description complémentaire:

RESPONSIBILITIES AND DUTIES:

  • Manage and Deliver In-Services Support contract within expected schedule, quality and cost.
  • Develop and maintain support services management plans and project management plans for inservice support projects
  • Build and maintain customer relationships and manage contract review meetings, contractual KPIs and risks & issues reviews as required
  • Coordinate support services constituents teams (Maintenance, Engineering/ILS, Supply Support and Training) to ensure proper delivery of the projects.
  • Manage key deliveries and relationship with key suppliers and maintain an effective working relationship with the key subcontractors, ensuring sufficient engagement and integration with the commercial team
  • Management of sustainment Ad-Hoc services and Survey and Quotes activities
  • Implement and develop support system solutions and provide support to the bid team including, taking part in tender responses as required

Exigences du poste:

MINIMUM QUALIFICATION / EXPERIENCE

  • Bachelor's degree in Project Management or Engineering
  • Extensive experience in Project Management in a defence environment
  • Solid experience in management and delivery of ASDEFCON support contract and experience setting up new support contract for major ASDEFCON Greenfield programs from ground up.
  • Minimum 10 years defence business related experience, would be advantageous
  • Experience with defence Earned Value Management Systems
  • Specialised knowledge and/or operational understanding of Software Management
  • Advanced use of MS Office Products (Excel, Word, PowerPoint & Project)

PERSONAL REQUIREMENTS

  • Ability to obtain and maintain an Australian Department of Defence security clearance to Negative Vetting Level
  • Established good working relationships with CoA organisations (CASG)
  • Customer focused
  • Strong written and oral communication skills
  • Proactive, Autonomous, Rigorous, Organised
  • Interest in advanced technologies
  • Strong work ethic
Safran est un groupe international de haute technologie opérant dans les domaines de l'aéronautique (propulsion, équipements et intérieurs), de l'espace et de la défense

Sa mission :

contribuer durablement à un monde plus sûr, où le transport aérien devient toujours plus respectueux de l'environnement, plus confortable et plus accessible.

Implanté sur tous les continents, le Groupe emploie collaborateurs pour un chiffre d'affaires de 15,3 milliards d'euros en 2021, et occupe, seul ou en partenariat, des positions de premier plan mondial ou européen sur ses marchés.

Safran s'engage dans des programmes de recherche et développement qui préservent les priorités environnementales de sa feuille de route d'innovation technologique.

Safran est classé 3ème meilleur employeur mondial dans son secteur par le magazine Forbes en 2021.


Safran Electronics & Defense est un leader mondial de solutions et de services en optronique, avionique, électronique et logiciels critiques, pour les marchés civils et de défense.

La société équipe notamment plus de 1 000 navires, véhicules terrestres et avions à travers le monde.

BAC+3, BAC+4
Supérieure à 5 ans

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