General Manager

2 weeks ago


North Shore, New South Wales, Australia u&u Recruitment Partners Full time
The Company

Since 1911 RSL LifeCare has been serving the community by providing professional, caring support for veterans.

Today, we welcome all members of the public - whether veteran or non-veteran - to live in our villages, care homes or at your home.

Despite our growth and the passage of time, RSL LifeCare remains true to its original aim and mission - to provide a home of peace and security to senior Australians.


As the General Manager for the Home Care business, you will have full oversight and responsibility of the business line and will report directly to the COO.

This is a highly influential senior leadership position that will help shape and design the business to ensure it provides the best possible service to clients and their families, and outperforms the industry.


What you will be responsible for:
Driving the financial performance of the Home Care services business;
Developing and maintaining an optimised organisational structure and staffing levels for Home Care services;
Driving innovation through engagement and lifestyle programs that seek to promote purpose, connection and wellbeing for the community;
Developing marketing plans, business plans, sales strategies, and action plans for identified targets of opportunity for growth organically and by acquisition;
Working in partnership with the People & Culture team to attract and retain team members to RSL LifeCare, ensuring right people in the right place to deliver to our clients and exceed community expectations;
Developing and leading a culture that allows for innovation in the delivery of care and services whilst maintaining our community's dignity and choice; and

Developing and implement strategies to drive 100% market share of RSLLC Retirement Living community members Home Care needs

What you will bring to the role:
Proven ability to provide high level leadership in complex environments (healthcare and / or aged care sector knowledge preferred);
Strong business acumen with proven ability to read and interpret a complex P&L and build annual budgets;
Demonstrated competence in the provision of innovative care and service delivery models

Strategic thinking with the capability to work independently

Team focused, collaborative and engaging leadership style; and

Experience working through and navigating change in a complex and regulated environment.

Demonstrated high level knowledge and understanding of the Health and Aged Care sectors, relevant agencies funding and policy protocols, accreditation, and workplace relations legislation;
Relevant tertiary qualifications in Health/Human Services and/or Business Administration preferred; and

How to Apply

Please submit your resume in Word format only.

Chad Lawson.

GENERAL MANAGER, NSW

Get in touch
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