Resolutions Consultant

2 weeks ago


East Melbourne, Australia CoINVEST Limited Full time
CoINVEST administers Portable Long Service Leave to VIC Construction industry

  • We are a social impact and values orientated org going through a transformation
  • East Melbourne | Hybrid | Attractive Salary package starting at 74K + Benefits

Our vision is to be the best independent operator of a portable entitlements scheme supporting the long-term health and vitality of construction workers and the construction industry. We put members at the center of everything we do and operate a best practice model administering the Long Service Leave Scheme for the Construction Industry in Victoria.
***We are going through an exciting transformation and looking for

proactive and experience-centric consultants to join our dedicated Employer Obligations team. The roles are Full-time, Fixed Term contracts ending June 2024 with opportunity to extend. We work Hybrid with three days in the CoINVESTs East Melbourne Office and WFH the other two. Our next consultant intake will be commencing training on 01 May 2023.

Your opportunity:


As a consultant at CoINVEST you'll be part of a social impact organisation that's deeply committed to unlocking the potential of our employees and improving the lives of Victoria's construction industry workers.


We will support you to feel confident to manage your responsibilities autonomously and

develop your career. You will engage in interesting and challenging work that will empower you to grow and thrive in a workplace driven by our values of

"Here for our members," "Empower our people," "Thrive together," and "Anticipate and create"
This role focus' on providing engaging service and solutions to our employer members as part of our

Employer Obligations team, which is dedicated to support employer member matters including debt engagement and the production and follow up of notices to produce under Construction Industry Long Service Act and the support for successful prosecution activity.

Responsibilities include:
-
Educate employer members of their outstanding reporting and payment obligations in relation to portable worker entitlements within the construction industry
-
Inform members of consequences for not meeting their obligations and
Manage Objections
-
Develop your negotiation and investigative skills

Benefits and Perks:

-
Competitive salary package includes base $68, % Super with potential for a 4.5% increase P.A + paid overtime
-
Generous leave policies including 17.5% AL loading, an extra 1.5 days leave over holiday shutdown, 12 personal days, paid volunteer day and the option to buy more
-
Interested and inclusive culture
  • We are proud of our active social club, purposeful wellbeing and recognition programs and emphasis for worklife balance including end of trip facilities, WFH and flexible work arrangements
-
We will invest in you and support the development of your career by offering career pathway progression, in house training, coaching and commitment to continuous improvement.

Who?
At CoINVEST,

we encourage employees to be collaborative, agile, outcome-focused.

***:
- its who we are

To join CoINVESTs exciting Membership Services team to supporting the long-term health and vitality of the construction industry

click APPLY, attached your resume and we'll be in touch
If you'd like to discuss further, then contact Rosie at CoINVEST on

  • Employment at CoINVEST is conditional upon the satisfactory completion of a National Police Check. Applications are open to those with full working rights in Australia. CoINVEST is committed to providing and maintaining a working environment which is safe and without risk to the health of its employees and members._


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