Service Sales Specialist Anz

1 week ago

Dandenong, Victoria, Australia Cytiva Full time
Be part of something altogether life-changing


Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health.

Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.


At Cytiva you will be able to continuously improve yourself and us - working on challenges that truly matter with people that care for each other, our customers, and their patients.

With associates across 40 countries, Cytiva is a place where every day is a learning opportunity - so you can grow your career and expand your skills in the long term.

Cytiva is proud to work alongside a community of nine fellow Danaher Life Sciences companies.

Together, we're pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

What you'll do


As the OptiRun service sales specialist you will work closely with our field engineers, service operations, marketing and equipment sales team to develop and execute sales strategies to help grow the service business.


You will develop, maintain, and grow inclusive and consultative sales relationships with all key-buying influencers in each account to help sell our OptiRun service solutions.

Prepare service proposals for our customers that include solutions such as service contracts, instrument upgrades, spare parts, ad-hoc billable services, on-site training and digital solutions to name a few You will prepare and present these service quotations to our customers and demonstrate the value that OptiRun service solutions can bring


Utilize Cytiva's CRM (SFDC) to connect with our install base to maintain and renew existing business and uncover and generate new opportunities.

You will be accountable for all aspects of territory planning and service sales funnel management. You will be expected to expand the service coverage at individual customers and at the account level.

Captures service sales opportunities to achieve and exceed contract capture, revenue, growth and annual pricing increase targets.


Prioritize selling time to build and maintain a balanced funnel of prospects to generate sales, achieve further account penetration and drives increased contract capture rates.


This is a field-based role with 30-50% interstate travel so you can be based from your home office or the Cytiva office in Melbourne.

Who you are

2+ years of sales experience, preferably in the Life Science Industry

Knowledge/experience within a Service Organization or Service Provider will be a plus

Incredible attention to detail and ability to focus and prioritize. Ability to work on multiple projects at the same time.


Experience in leading & coordinating the preparation of sales proposals, planning customer meetings, and demonstrating the value of such proposals.

Strong influencing, interpersonal, and networking skills to drive a collaborative culture in a highly complex environment.

Ability to Travel 30 -50% of the time across ANZ in this field-based role

Strong communication and presentation skills & language proficiency in English

You have a valid motor vehicle license and are up to date with vaccination mandates
LI-SS3

When you join us, you'll also be joining Danaher's global organization, where 80,000 people wake up every day determined to help our customers win.

As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.


At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.

Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

If you've ever wondered what's within you, there's no better time to find out.

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