Manager of Product Design and Innovation, Health

2 weeks ago

Brisbane, Queensland, Australia Allianz Partners Full time
23731 | Product Management | Professional | Non-Executive | Allianz Partners | Full-Time | Permanent

Location:
Australia

Role Purpose:

Reporting to the Head of Product Management & Innovation for Health, the Product Design and Innovation Manager will work to develop a strategic market management plan, review the products, perform a competitive analysis and identify relevant segmentation to map out new opportunities and execute the PM&I future product strategy.


You'll work on the end-to-end development of the products and go-to-market strategies, supporting a range of internal stakeholders to identify new and innovative opportunities for the market and our existing contracts.

The Health line of business aims to support the end customer when they need it the most.


The Product Management and Innovation team aims to further grow the Health line of business by activating new distribution channels and developing new products and innovative partnerships for our partners and members.


Duties and Responsibilities include:

As the Product Design and Innovation Manager, you are responsible for:

  • Monitoring trends and competitive developments for services in the Australian and adjacent markets, focusing on Health.
  • Monitoring existing portfolios and determining white spots and untapped market needs.
  • Developing and enhancing products to target new market segments or enhance value propositions in existing segments.
  • Support the endtoend research and product innovation development to enhance our market position and share.
  • Leading the local implementation of new products and services.
  • Support the prospecting of new partnerships through market intelligence and innovations and the growth of new products with existing partners.
  • Monitoring customer satisfaction and product utilisation and deducting improvement in customer experience.
  • Supporting the sales channels in their approach to new or existing clients.
  • Developing and executing with the senior advisor of Product Management and Innovation a B2B and B2B2C marketing campaigns to activate customer relationships and foster product utilisation with a strong focus on ROMI.
  • Sharing best practices from the Australian market with the global product management and innovation team.
  • Support global projects to foster the positioning of Allianz Partners.
  • Translate strategy into deliverable initiatives with clear roles and responsibilities.
  • Advocating for key compliance processes associated with the development and delivery of all products and marketing within the Health.
  • A handson approach to the PM&I health team demands as they arise.
  • University degree in business administration, healthcare, research, marketing or relevant experience in the market
  • 5+ years' experience in product development, innovation, and market intelligence, ideally in the financial service industry
  • Experience in Insurance or Assistance Business preferred
  • Strong communication and presentation skills
  • Interest in innovation and digitalisation of the customer experience/ offers
  • A strong writer to communicate effectively to our partners across multiple channels
  • High level of customer orientation
  • A high degree of selforganisation, independence, ownership, team spirit and decisiveness
  • Experience influencing and delivery to support key projects

Job Level:

Professional

Location:

  • Brisbane, QLD, AU, 4000
    Available until:31/03/2023

Area of Expertise:

Product Management

Unit:

Allianz Partners

Employing Entity:

AWP Australia Pty Ltd

Job Type:

Full-Time

Remote Job:

Hybrid working

Employment Type:

Permanent

ID:

23731

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