Business Development Executive

2 weeks ago


Melbourne, Victoria, Australia Crowne Plaza Hotels & Resorts Full time

About us
Crowne Plaza Melbourne is the perfect destination for your next staycation, family holiday or romantic escape. At Crowne Plaza Melbourne you can find big city adventure combined with some well-deserved time to relax. Experience the vibrancy and eclectic culture for which Melbourne is renowned with central accommodation near Melbourne CBD.

Crowne Plaza Melbourne is ideally located on the Yarra River, only steps away from the restaurants and bars of the South Wharf precinct, CBD shopping, and South Melbourne with its popular cafes and markets.


Your day to day


You will be primarily focussed on the generation of demand for social and corporate events that take place in our Restaurant & Bar venues at both Crowne Plaza Melbourne and InterContinental Melbourne The Rialto, as well as conversion of special event enquiries.


Reporting to the hotel Director of Sales & Marketing and working closely with both the Hotel and Restaurant & Bar operations teams, you will deliver superior customer service to our customers, proactively upsell our F&B products where appropriate and ensure our operations teams are equipped with all the necessary information to deliver a flawless experience.


What we need from you

  • Experience in managing multistakeholder relationships in a matrix environment which offers an environment of multiplicity, uncertainty, and change;
  • Ability to work across multiple diversified business units or multiple projects;
  • Strong executer, ensures accountability and outperformance;
  • Proactive approach, with strong drive for team results and a track record of achievement;
  • Demonstrated ability to approach situations with analysis, clarity, leadership, time management and prioritisation; develop strategic marketing plans, establish goals and objectives, set performance targets;
  • Ability to analyse, identify key issues, interpret and extract trends from base information;
  • Display an understanding of market trends and customer needs and the market research process;
  • Creative, innovative and continually aware of new technology trends in the travel industry;
  • Strong communication skills in English. Local language and source market language a plus;
  • A Team Player and has excellent interpersonal skills.

What you can expect from us:
We give our people everything they need to succeed.

From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.


Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.


IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.

We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

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