Claims Account Manager

1 week ago

North Sydney Council, Australia Zurich Insurance Full time

About us
At Zurich, being a responsible and impactful business is more than a story we tell.

We are passionate about our purpose to
'create a brighter future together', where our voices are diverse, our behaviours are inclusive, our actions drive equity, and our people feel a sense of belonging.

There are many reasons why Zurich is the right choice for you. But perhaps the most important is the opportunity you will have to grow and thrive in your career.

Working with global, diverse, and inclusive teams, you'll have the chance to develop valuable skills, explore your passions and make a positive impact beyond your role.


About the role


Reporting to the Relationship Claims Account, the Claims Account Manager is responsible for Market Facing claims relationship management for targeted Brokers and Customers.

This role would suit someone strategic, structured and focused engagement driven, through collaborations with BDM's, GRL's and state managers with activity to support Zurich's new business, business retention and product density initiatives where claims are clearly identified as a "value add"

Important to your success

  • HSC or Equivalent
  • Relevant degree (preferred)
  • Minimum 5 years' experience leading large claims teams
  • Minimum 10 years General Insurance claims experience
  • Proven track record delivering superior customer service
  • Knowledge of Polisy and Topaz systems
  • Knowledge of WorkFlow
  • Understanding of legislation and legal liability
  • Advanced technical knowledge of relevant products and services
  • Competent computing skills (Word & Excel)

Zurich is here to support you


As you make a difference and have real impact on business outcomes, you'll feel the support of being part of a strong and stable company.

As a long-standing player in the insurance industry, we make every effort to address the career development needs and plans of our employees to ensure their success in the future.

In return for your commitment and hard work Zurich can offer you competitive remuneration, an excellent bonus structure, an annual lifestyle payment and employee discounts.

In addition, Zurich is proud of its corporate and social responsibility and offers every employee an annual volunteer day.

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