Admission Coordinator

1 week ago

Sydney, New South Wales, Australia Regis Aged Care Full time

Admission Coordinator

  • Want to work in a role where you make a positive impact in the lives of others?
  • Supportive team environment and culture

About the role

Great opportunity to start or continue your career in Aged Care/Health with Regis. This role is based in Regis Elermore vale .The Admission Coordinator in conjunction with the home's General Manager, is responsible for driving occupancy through the execution of local area marketing and admission activities and acting as a trusted single point of contact for future residents, family members, and other lead source generators. The Admission Coordinator actively supports the Home in ensuring the delivery of all sales and admissions commitments, as well as the management of the enquiry, tour, sales, and resident, Welcome processes.This is a full-time role working Monday to Friday.

As an Admission Coordinator, you will be responsible for:

  • Supporting the effective execution of the local area marketing and admission program
  • Driving exceptional service through the delivery of the Welcome process
  • Planning and coordinating activities developed within the marketing and admissions program
  • Managing customer inquiries and conducting tours of the Home
  • Displaying a high level of customer service in all that you do

What we look for:

  • Demonstrated understanding of sales processes (desirable)
  • Exceptional delivery of customer service
  • Experience within an aged care environment (favorable but not essential)
  • Demonstrated proficiency in verbal and written communication skills.
  • Demonstrated proficiency in supporting budgeting and sales target processes.
  • Proven experience in roles that require maintaining confidentiality
  • Proven ability to effectively communicate with employees across all levels within the organization and other relevant stakeholders.
  • Excellent stakeholder management and team-building skills

Why work for us?

  • With national support and local care, you'll be part of a team that truly cares
  • Enjoy a flexible working environment to balance your life and wellbeing
  • Career pathways and opportunities across Australia, including entry-level roles
  • Employee discount and benefits programs
  • Reward and recognition programs including our Annual National Care Awards

Ready to apply?

If you're ready to make a difference in the lives of others, we want to hear from you

About Regis

Regis offers a diverse range of care options including residential aged care, home care, retirement living, day therapy, and day respite. Regis is one of the largest providers of aged care in Australia and cares for more than 7,000 residents and clients each year.

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