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Administration Officer, Waitlist Coordinator
3 months ago
We are looking for a full time Waitlist Coordinator to join us in the Integrated Booking Unit (IBU) team, Royal North Shore Hospital.
Employment Type:
Temporary Full Time until 10 April 2024
Position Classification:
Administration Officer Level 4
Remuneration:
$1, $1,302.02 per week
Hours Per Week: 38
Requisition ID:
REQ409760
Where you'll be working
Integrated Booking Unit (IBU), Royal North Shore Hospital
The Integrated Booking Unit (IBU) is a crucial part of the surgical patient journey, responsible for processing all Recommendation For Admission (RFA) paperwork for elective surgery at Royal North Shore Hospital.
The IBU works collaboratively with various departments throughout the facility to ensure the patient/ carer journey is as smooth as possible.
What you'll be doing
This position is responsible for maintaining patient waiting times in accordance with the NSW Ministry of Health (MoH) Waiting Time and Elective Surgery Management policy.
This role contributes to meeting the total health care needs and expectations of patients, clinicians, staff and the community. Waitlist coordinators achieve this by providing and maintaining a high level of customer service in the IBU.
_People of Aboriginal and/or Torres Strait Islander background encouraged to apply._
- Highly professional phone mannerism with an ability to synthesise and communicate information in a timely and productive manner.
- Excellent oral and written communication skills.
- Welldeveloped computer skills including accurate data entry skills.
- Demonstrated ability to work independently as well as part of a team, including having excellent communication and interpersonal skills.
- Ability to prioritise multiple tasks, identify and escalate emerging issues.
1) Click here for the Position Description
- All NSW Health workers are required to have two doses of a COVID19 vaccine, as defined by NSW Health. Employees working in a clinical area or are required to attend clinical areas are considered category A. Category A positions are required to provide evidence of having received three doses of COVID19 vaccine in accordance with the Australian Technical Advisory Group on Immunisation (TGA) and meet the requirements of the _Occupational Assessment Screening and Vaccination Against Specified Infectious Diseases Policy Directive_._
- Acceptable proof of vaccination is the Australian Immunisation Register (AIR) Immunisation History Statement or AIR COVID19 Digital Certificate._
Applications Close: 5 July 2023
**Tentative Interview Dates: 14 July 2023
