Trainee Customer Service Officer

2 weeks ago

Canberra, ACT, Australia PeopleIn Full time
Make a difference working in the healthcare sector

  • No experience required
  • Full training provided


 Based in Shellharbour
  • No more commuting to Sydney

About the role

We are currently seeking a Trainee Customer Service Officer to join our growing team to build relationships and promote growth, as an integral member of our team.

The primary focus of this role is to be a brand ambassador and create important relationships.

Responsibilities will include:

  • Actively identify and engagement potential customers and clients, and maintain these relationships
  • Risk assessments and WH&S assessments and maintenance
  • Work closely with other team members to ensure delivery is met
  • Collaborate to develop ongoing marketing and sales strategies
  • Attend expos and events to actively promote NNA Direct Support Service
  • Participate in and share the responsibility of an oncall roster

About you
To be successful in this role you will have the ability to build relationships effectively. You will be professional, hardworking, and self-motivated with a strong work ethic.

You will possess the following:

  • Strong people skills and an ability to build rapport with customer/potential customers
  • Customer service experience
  • An organised approach to work
  • Ability to work effectively in a team
  • Be flexible and willing to be responsive to changing environments

Who we are
NNA Direct Support Service was created to help Australians living with disabilities, their families, and carers.

As part of Network Nursing Agency (NNA), we offer in-home support to NDIS participants and caregivers through our large network of support workers and nurses.


What we offer

  • Salary incentives and a fuel card
  • Work with a team where your contribution is truly valued
  • A friendly and positive work environment
  • Genuine work/life balance

How to apply

If you have the skills, experience, and drive to be successful in the position we encourage you to APPLY NOW.

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