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Reporting & Insights Analyst
1 week ago
Location:
Canberra, ACT
Company:
Optus
Type:
Full Time
Job ID: 158579
Date: 29 May :30 PM
At Optus, we don't sit back and let the future happen to us - we're out there making it. By expanding into new technology and relentlessly improving every day, we're creating a better tomorrow for all Australians.
We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.
This includes all facets of managed services and business delivery including SLA reporting, contract deliverable management, commercial models and purchase order management.
This role works closely with both the Client and the Delivery team, and is part of a team that is the conduit between the customer and Optus regarding Commercials and Reporting Management.
The day to day
Part of a team providing:
Provide account performance, trending & critical Reporting for Federal Government accounts via client & Optus performance measurement tools.
Support for financial functions including purchase orders and review of the financial aspects of customer proposals
Preparation and delivery of Weekly, Monthly, Quarterly and Annual and Critical Key deliverable reporting.
Maintenance & communication of reporting schedules, deliverables & timeframes.
Ad hoc Governance reports as requested.
Insights on client account performance.
Attend Client meetings and support presentation of Optus reporting & trending.
Management of internal reporting communication.
Support Service Improvement initiatives and reporting enhancement.
Why you are our next Reporting and Insights Analyst
Specific experience in Telco or Managed Services Commercials/Reporting.
A track record in successfully achieving/exceeding operational goals.
Demonstrable experience with billing and P&L management.
Utilise Excel for data analysis, financial modelling and reporting.
An interest in process automation
What's in it for you?
3 days in the office, 2 days remote - with flexible hours to suit
Inclusive paid parental leave, up to 14 weeks for the primary care giver
All Optus staff have access to resources, webinars and support via the 'Parents at Work portal'
Own your own growth by accessing an extensive online and facilitator led learning catalogue - even earn a MBA micro-credential via OptusU (University)
Connect at work through one of our employee-led volunteer groups:
Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network.
Keen to see what it's really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes
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