Senior Technical Project Manager

2 weeks ago


Sydney, New South Wales, Australia BigCommerce Pty. Ltd. Full time
BigCommerce's Mission

BigCommerce's mission is to assist merchants to boost sales at every stage of growth, whether they are small startups, mid-market businesses, or large enterprises. We aim to provide the best ecommerce platform so that our customers can concentrate on the most crucial aspect: expanding their businesses.

We are just as committed to enhancing our employees' careers and offering them an exceptional experience as we rapidly extend globally. We take pride in the numerous acknowledgments we have received for our product and workplace culture. We empower both our people and customers to construct, innovate, and expand, enabling us to redefine the ecommerce sector together.

Senior Technical Project Manager - Hybrid

Sydney, Australia

Are you up for the challenge of operating in a dynamic field like e-commerce? Do you share an equal passion for propelling exceptional software projects forward and fostering robust, high-performing teams? If yes, BigCommerce presents an exciting full-time opportunity for you.

Who Are We?

BigCommerce is the primary cloud eCommerce platform globally for established and rapidly growing businesses. It supports B2B and B2C eCommerce for over 60,000 brands, 2,000+ mid-market businesses, and 30 Fortune 1000 companies, including Assurant, Ben & Jerry's, Paul Mitchell, Skullcandy, Sony, and Toyota. The company is headquartered in Austin, Texas, and has offices in San Francisco, California, Sydney, London, and Mexico.

Roles and Responsibilities
  • Collaborate closely with a core team of leaders from Engineering, Product Management, Design, and Marketing to guide projects to completion.
  • Lead multiple concurrent projects from inception to conclusion and deliver remarkable product features to our merchants.
  • Oversee your teams' daily operations, including scope management, project and resource planning, progress tracking, risks and issues management, cross-functional/stakeholder and leadership communication.
  • Coach teams in Agile delivery and carry out Scrum Master duties as required, such as facilitating sprint planning, standups, sprint reviews, retrospectives, and release planning.
  • Manage dependencies among different teams to ensure seamless releases of numerous complex components.
  • Generate reports and offer cross-functional transparency into status, resourcing needs, dependencies, detailed requirements, timelines, and escalations for projects.
  • Establish and enforce cross-functional accountability across all business and technical sectors & levels using both soft and hard levers.
  • Help nurture team safety and cultivate healthy, high-performing teams.
  • Inspire and lead your teams; influence everyone in your vicinity.
  • Contribute to our organizational culture and shared intelligence.
Skills and Qualifications
  • Over 5 years of experience in web technologies as a technical project manager overseeing medium to large software development projects.
  • Proficiency in project management, Agile development, and process enhancement/quality certifications are advantageous (e.g., PMP, ScrumMaster, Lean, or Six Sigma).
  • Demonstrated experience in using Agile methodologies to manage projects and coach teams.
  • Familiarity with various tools like JIRA, Confluence, Smartsheets, and Google Apps.
  • Excellent communication skills in verbal and written formats, capable of communicating effectively at all levels.
  • Strong organizational skills, integrity, and excellent follow-through on tasks without getting easily overwhelmed.
  • Bring creative problemsolving skills and the ability to think innovatively and logically to devise intelligent solutions.
Key Highlight
  • An individual who is empathetic and cares deeply about their team and those around them. They possess charisma and can engage with anyone; they are adaptable, fearless, and eager to contribute to something remarkable.
  • Motivated individuals who comprehend the significance of a highly satisfied, enthusiastic team; they are dedicated to resolving issues.
  • Individuals with an inherent, resourceful, and entrepreneurial drive to accomplish tasks in a fast-paced setting where things can (and do) evolve rapidly, priorities vie, and all details may not be available upfront. They pay close attention to detail and do not let anything slip by.
  • Pragmatic individuals who understand the benefits and drawbacks of Agile, waterfall, and other philosophies & methodologies - knowing when to apply each in various situations.
  • Positive individuals who recognize that great achievements arise when like-minded, skilled colleagues join forces to pursue ambitious goals. They bring this optimistic approach to everything they undertake.
  • Versatile team players willing to assist wherever necessary.
What We Bring
  • The chance to expand upon your existing expertise and evolve to manage larger projects/programs on a global scale.
  • A people-first culture that all team members embrace in an inclusive and secure environment.
  • A flexible work setup across various facets of your role.
  • A competitive remuneration and comprehensive benefits package.
Interested?

If this role piques your interest, we look forward to further discussing this opportunity with you.

Diversity, Equity & Inclusion at BigCommerce

Our employees are the foundation of our success. At BigCommerce, we uphold the belief that cherishing the distinct histories, perspectives, and capabilities of each employee is beneficial for our company, our clients, and our community. We are a fair employer, and the inclusive atmosphere we cultivate collectively will accommodate every individual to contribute, develop, and prosper.



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