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CALD Community Engagement

3 months ago

Campbelltown, Australia Wellways Australia Limited Full time

Full-time, ongoing contract at Campbelltown NSW

  • Attractive hourly rate (SCHADS 3B) depending on qualification & experience + superannuation + leave loading + salary packing benefits
  • Rewarding NFP values based company

Wellways is committed to reconciliation, lived experience and inclusivity. We strongly encourage and warmly welcome people from Aboriginal and Torres Strait Islander communities, people with a lived experience of mental health and disability and people who identify as LGBTIQA+ to join us. We value diversity and would be delighted to hear from individuals who meet some of the criteria.

Your new role

The Community Engagement Representative position plays a vital role in delivering the Carer Gateway services program. This role involves intake, assessment, and planning services for Carers seeking support from the Carer Gateway across NSW

The main goal is to assist the Coordinator Community Engagement and Volunteering in promoting Wellways services, reaching out to hard-to-reach Carers, hidden caring groups, or assisting Carers who cannot access services via the Contact Centre in community settings. This position will identify and create opportunities to enhance the inclusion of individuals and community groups in accessing Carer Gateway services and fostering healthy, resilient, and connected communities.

Reporting to the Coordinator Community Engagement and Volunteering, you will work independently and be accountable for:

  • Developing strategies to reach hidden or difficult-to-reach carers and communities and aiding them in accessing Carer Gateway services and support.
  • Providing exceptional customer service to Carers, ensuring they feel heard and supported.
  • Delivering Intake, Planning, and Assessment services to Carers as per the Carer Support Framework
  • Collaborating with Carers to establish and implement agreed-upon action plans.
  • Utilizing co-production principles and methodologies in program development
  • Ensuring the service approach embodies the following service principles: Carer Focused, Practical and Flexible, Inclusive

Pre-employment compliance requirements

  • Certificate IV in Community Development
  • Thorough understanding of the caring role and evidence-based, best practice Carer supports that enable Carers to sustain their caring role and enhance their own well-being and identity
  • Evidence of working rights within Australia (birth cert/passport/visa)
  • National Police Check (12 months old) and Working with Childrens Check
  • NDIS Worker Screening Check
  • NDIS Worker Orientation Module Certificate – free online course
  • COVID 19 Vaccination Certificate with Booster or valid medical exemption

About Us
Wellways connects people, strengthens families, and transforms communities for individuals of all ages experiencing disabilities or challenges to their social and emotional well-being. A leading for-purpose mental health and disability support organization operating nationally, our services encompass mental health, disability, and community care and impact over 7000 individuals yearly

Working with a diverse range of individuals, Wellways fosters an inclusive community where everyone can envision and achieve their aspirations.

What we will offer you...

  • A purpose-driven culture where individuals can flourish, respect is paramount, and differences are embraced
  • An equitable, diverse, and socially inclusive work environment
  • Salary packaging up to $15,899 enables you to allocate a portion of your salary pre-tax for expenses like rent, mortgage repayments, car leasing
  • Meal and Entertainment allowance via salary packaging up to $2,650 per annum
  • Receive 17.5% leave loading every time you take annual leave
  • Paid parental leave after 12 months of continuous employment
  • Access for you and your family to our Employee Assistance Program

For a confidential discussion about the role, please contact Kathleen Roser on

If you'd like to learn more about our reconciliation commitment, visit our website.

Job Description Summary

Culturally and Linguistically Diverse identified Community Engagement Representative.

Culture

We're passionate about our work, which is enjoyable, challenging, and rewarding. All of our teams work to ensure everyone can envision and achieve their aspirations. We recognize that all individuals are unique and are not defined by impairments, diagnosis, or labels. We strive to create a safe and inclusive environment for LGBTIQ+ and First Nations communities.

How to Apply

This is your chance to join a values-based, growing, innovative, and nationally recognized organization with an extensive team across multiple sites.

Please select "Apply" below to complete your application.

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