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Workers Consultant
3 months ago
- $116,223 per annum plus Superannuation
- Full Time, Ongoing
- William Street, Melbourne CBD (Hybrid)
About the role
The Workers Consultant utilises their expertise and knowledge of the Workplace Injury Rehabilitation and Compensation Act and the Accident Compensation Act to assist workers who have lodged a conciliation request with the Accident Compensation Conciliation Service (ACCS) concerning a decision made by an agent, self-insurer or employer in relation to their worker's compensation claim. Reporting into the Senior Workers Consultant, this role will also be responsible for:
- Educating workers in relation to the conciliation process
- Providing technical expertise to workers in relation to the compensation entitlement matters that are the subject of dispute
- Analysing and evaluating documentation to identify a plausible argument in support of the worker's contention
- Liasising with a variety of stakeholders on behalf of the worker to ensure that all relevant information is identified and collated during the dispute resolution process
- Regular travel to regional areas where necessary
Please ensure you take a look at the Position Description here for additional information on accountabilities for this role.
About you
You will have a strong background and working knowledge of the Workplace Injury Rehabilitation and Compensation Act. You have excellent stakeholder management skills with the ability to negotiate across a diverse range of stakeholders. With strong attention to detail, and the ability to prioritise conflicting priorities, you will also possess:
- The ability to deal with high level emotional and conflict driven situations
- Exceptional communication, interpersonal, negotiation and presentation skills
- Ability to undertake effective research and analyse material
- Extensive technical knowledge of the Accident Compensation Act and relevant claims procedures and case law
Working with Us
At WorkSafe, we aspire for every employee to feel connected, safe and valued in their team, for teams to feel valued in the workplace, and for WorkSafe to be valued in the community.
We believe that a diverse workforce is the key to delivering the best outcomes for the Victorian community and strongly encourage applications from all people, including First Nations people and people with disability, diverse cultural and linguistic backgrounds, sexualities and genders.
People who are seeking part-time or job share arrangements are encouraged to apply.
What's next?
Applications close at 11:00pm on Thursday 20th June 2024. Click the link to apply, and join us in making a difference to Victorian lives.
Only people with the right to work in Australia may apply for this position. You may be required to undergo a National Police Check (and/or Medical Assessment) as part of the recruitment process.
For further enquiries please contact Natasha via email
About us
WorkSafe's Strategy has our core purpose front of mind – reducing workplace harm and improving outcomes for injured workers. We don't shy away from the importance of our purpose to the Victorian community, that's why we have a stated ambition to be world leading.
We want Victoria to be the safest place to work in Australia and one of the safest in the world; and we aspire to be a world leader in return to work after a workplace injury.
WorkSafe are striving to build a diverse workforce that reflects the Victorian community we serve.
