Operations Coordinator
1 week ago
PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options.
PERSOLKELLY brings together the legacy and experience of four organisations that shaped the staffing landscape over the past century: Kelly Services, who pioneered the modern temporary help industry in 1946; SKILLED, who crafted the staffing industry in Australia in 1964; Programmed, the leading provider of operations and maintenance services across Australia and New Zealand; and PERSOLKELLY, the largest workforce solutions provider in APAC.
Job Details
We are a leading provider of fire safety and security solutions, driven by a powerful purpose: to make the world a safer place. We live by our value of protecting people first and our culture is built on developing great leaders. As an industry leader and part of a global group of companies, we offer job stability and treat our employees like family.
About the Role
We are currently seeking an energetic and experienced Service Coordinator/Operations Support Specialist to join a newly created team, reporting to the Operations Support Supervisor.
Duties and Responsibilities include but are not limited to:
- Service coordination of field technicians
- Dispatching and scheduling technicians to customer sites
- Daily invoicing
- Raising of purchase orders
- Data entry
- Customer service and general administration
About You
- Australian Citizenship or Australian Permanent Resident (PR)
- Experience coordinating/scheduling field technicians in a fast-paced environment.
- Enjoys working in a team environment.
- Able to work between the hours of 7 am - 6 pm on a rotating shift roster.
- Experienced with data entry and analyzing data.
- Proficient in MS Office, particularly Excel
- Knowledge of ERP/CRM systems such as Pronto/Salesforce (preferred but not essential)
- Customer-centric focus
- Technical aptitude to quickly pick up the industry and role.
- Experience within customer service in a call center/team environment (mandatory)
- Familiarity with KPI targets
What We Will Offer You:
- Competitive remuneration package
- Supportive team structure with all training provided.
- Planning and support for progression towards any role within the company
- Working for a global organization which brings job stability
- Access to an employee discount platform with hundreds of discounts from health, groceries, electronics, and more
If you are interested in these roles and fit the criteria, please apply online today If you have any further questions before applying online, please email Biren Desai at
**PLEASE NOTE - only online applications will be considered**
Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you. If you would like to join our team, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website.
Follow our LinkedIn page at for the latest updates and insights.
Consultant
Biren Desai
Reference number: _
Profession:Administration & Office SupportData Entry/WPO
Administration & Office SupportOffice Support & Secretarial
Call Centre & Customer ServiceCustomer Service
Company: Programmed
Date posted: 11th Jun, 2024
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