Operations Supervisor

2 weeks ago


Adelaide, South Australia Rottnest Express Full time

Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.

About Us

Our Rail Division, previously known as Great Southern Rail ("GSR") operates Australia's iconic rail journeys, The Ghan, Indian Pacific, The Overland and Great Southern.

There are very few global journeys considered national treasures, but our trains are, without question, iconic Australian experiences. From the moment our guests (and potentially you) step aboard these legendary trains, you can feel it – a spirit of adventure and a sense of something very special about to unfold.

About Journey Beyond

Australia's leading experiential tourism group, Journey Beyond, is privileged to operate 14 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond's impressive tourism brands include iconic trains The Ghan, Indian Pacific, Great Southern and The Overland; premium small-group outback operator Outback Spirit; eco-luxe lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; and our tallest members, Melbourne Skydeck and Eureka 89.

Joining the Journey Beyond family, you will play an integral role in supporting our business as we continue to share special places and shape lasting memories for our guests.

About the Role

A unique opportunity exists for an Operations Supervisor who is ready to take the next step in their rail career. The position would suit a team-orientated, results focused individual, passionate about the rail industry. This is a hands-on role, working within the rail operations team.

Reporting to the National Operations Manager, key roles and responsibilities include (but are not limited to):

  • Support the day-to-day operations of the rail operations and rail infrastructure nationally.
  • Lead the rail operations team, providing direction and monitoring the performance
  • Oversee external contractors including but not limited to; Contracted Rail shunting services, locomotive movements and train crewing, maintenance contractors for track, signals and rail infrastructure.
  • Be proactive in identifying and resolving problems that may arise
  • Work closely with the maintenance team to coordinate the servicing and turn-around of all arriving and departing trains.
  • Assist in coordinating the maintenance of fixed assets within the Terminal facility and rail yard, including but not limited to buildings, fencing, lighting, communications, electrical and water infrastructure, platforms and yard environs.
  • Enforce safety regulations, educate employees on safe work practices, and promptly address any safety concerns or incidents that may arise in the rail yards.
  • Assist with the review and update of Rail Operations Procedures and conducting internal audits as required

About You

  • A demonstrated ability to lead a team
  • Ability to work a seven-day roster, including regular weekends
  • Ability to build strong relationships within a team environment
  • Extensive experience within the rail environment
  • Demonstrated ability to perform well under pressure
  • Knowledge of Microsoft Office Suite
  • Completed Rail Safety Worker qualifications, desirable
  • Rail Signalling systems knowledge/ experience, desirable

What We Offer

  • General discounts on Journey Beyond travel and experiences
  • An attractive salary
  • Study Assistance Policy
  • A career with opportunities for progression, transfers, and secondments
  • Employee Referral Policy
  • Private Health discounts
  • Employee Assistance Program
  • Discounts on Journey Beyond merchandise
  • Parental Leave Program
  • Purchased Leave Policy

How to Apply

If you are interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Your Rail Journey starts here

Apply now. Join us


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