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Onsite Building Coordinator
2 weeks ago
11th April, 2024:
OUR CLIENT:
Based in Melbourne's South East, our client is focussed on creating and building communities for homeowners seeking to downsize without compromise.
THE ROLE:
You will be responsible for managing customer files from construction commencement to completion, whilst delivering high level customer service.
Reporting to management your responsibilities include, but are not limited to:
- Proactively managing customer expectations by ensuring clients are regularly updated of the status of their home during the building process.
- Maintain customer files with relevant contract, variations and other required documentation
- Manage onsite work communications for both internal and external stakeholders.
- Provide updates and be the main point of contact for the customer
- Assist customers with minor level customisation & plan reviews.
IDEAL CANDIDATE:
To be successful in the role, you will have had previous residential experience in a similar role and have a passion for customer service.- At least 2 years experience in a similar role
- Experience in a customer focussed role with conflict and problem management focus
- Highly organised ability to multitask and deal with a variety of activities
- Working knowledge of the building and construction process
- Highly developed interpersonal and communication skills
- Proven ability to work in a positive and professional manner in a goal orientated environment;
BENEFITS:
- Fantastic opportunity to join a successful and growing business with a strong pipeline.
- Work close to home, office based in Koo Wee Rup
_Note:
must be able to travel to Docklands once a week._
- Generous salary
- A supportive workplace culture who believes in their business purpose.
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