Small Business Banker

2 weeks ago

Brisbane, Queensland, Australia National Australia Bank Full time
Small Business Banker - Brisbane North and West

Small Business Banker - Brisbane Nor h and Wes

Job no: 790518

Business uni:
Business and Priva e

Primary posi ion loca ion: 259 Queen S, Brisbane Ci y, QLD

Work ype:
Permanen Full ime

Region:
QLD- Brisbane inner, QLD- Brisbane Nor h & Sunshine Coas

  • Make a real difference for our cus omers and communi ies
  • You'll have suppor o develop, and our encouragemen o explore
  • Bring your ideas, ambi ions, and passions bo h in and ou side of work
  • Loca ed in Brisbane Nor h and Wes
I 's more han a career a NAB. I 's abou more oppor uni y, more momen s o make a difference and more focus on you.

Your job is jus one par of your life.

When you bring your ideas, energy, and hunger for grow h o us, you'll be recognised and rewarded for your con ribu ion in re urn.

You'll have our suppor o excel for our cus omers, deliver posi ive change for our communi ies and grow your career.

I 's a good ime o see wha more you can find a NAB as a Small Business Banker

he role:


You are known for your abili y o empa hise and lis en, your conversa ions wi h cus omers have real impac.

Aspiring associa es in he eam will look o you for guidance, o role model your behaviour and s re ch hemselves as you champion he role of banker a NAB.

Keeping curren challenges in perspec ive, and he focus long
- erm, he real buzz for you comes from he full end o end proposi ion for small business cus omers.

he eam:


Small Business is a dynamic and highly engaged division in NAB providing full service suppor o our valuable small business cus omers o suppor heir business grow h and personal journey across face o face, video, phone and digi al channels.

Our cus omers depend upon he resilience and courage of our experienced bankers o guide hem hrough curren challenges and par nership for long
- erm survival.


Wi h a s rong focus on 'making i easy' for cus omers, your eam will provide holis ic suppor o cus omers a all s ages of heir business cycle, including residen ial and commercial lending, cashflow solu ions and o her s ra egic, ransac ional and servicing needs.

his is achieved hough main aining he cus omer as core focus and providing excep ional service and accoun abili y.


he role and Day o day will include:

  • Having personal and meaningful phone-based conversa ions wi h our small business cus omers and referral par ners o provide an in egra ed cus omer experience
  • Working oge her as a eam performing credi analysis and approving reques s for emporary excesses/increased limi s up o your Delega ed Commi men Au hori y (DCA)
  • Managing lending and produc reques s for small business cus omers wi h long erm AAA pipeline for he cus omer por folio
  • Owning re en ion rela ed ac ivi ies o bring NAB closer o cus omers o deepen he "my Bank' foo prin ; including cus omer complain s and escala ions hrough o resolu ion
  • Assessing economic value and risk po en ial of new business o NAB
  • Providing exper ise and insigh s abou business op ions whils empered wi h a balance for risk for grow h and innova ion

Wha you will bring:


Experience in an in/ou bound sales con ac cen re and/or a radi ional dis ribu ed business model ha specialises in solu ions and rela ionship managemen for cus omers from $0-$3M in home lending and $0-$1.5M in small business lending will be essen ial.

Your delega ed lending au hori y ha you have will be gold, and enable you o hi he ground running on day one in our dynamic and fas paced environmen.

Addi ionally, a er iary qualifica ion will be highly regarded in a business-rela ed discipline.


If you're keen o ge closer han ever, ake a look a some of our cus omer journeys ha we have been privileged o be a par of.

Mix i up in he pursui of grow h


A NAB, you'll have he oppor uni y o work wi h some of he indus ry's bes leaders and aspiring Bankers.

Career mapping and progression oppor uni ies reward hose who work hard, inspire he righ values and behaviours and deliver excep ional ou comes for our cus omers.

here's access o a wide range of colleague benefi s, from on-going educa ion and paid volun eer leave o banking discoun s.

For more informa ion please visi us here.

Make a difference hrough your work


A NAB, we work oge her o deliver excep ional ou comes ha exceed our cus omers' expec a ions.

We are an ASX lis ed organisa ion ha has been serving Aus ralian communi ies for more han 160 years.

We are inves ing in posi ive change and our work changes he fu ure of banking.

Our colleagues have an impac far beyond work, and you'll be par of a eam ha is helping o solve some of socie y's bigges challenges.

A diverse and inclusive workplace works be er for everyone.

We know ha our people make us who we are.

ha 's why we have buil a cul ure of respec - where everyone feels valued and apprecia ed for being heir rue au hen ic selves a NAB.

Wi h our focus on inclusion and diversi y, and in par nership wi h our Employee Resource Groups, NAB is a place where Firs Na ions colleagues, col

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