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Customer Service Officer
3 months ago
Duties may include:
- Coordinating placement and delivery of all orders
- Receiving and processing sales orders
- Daily order management reporting
- Resolve order issues eg blocked orders, pricing and leadtime discrepancies
- Invoicing
- Conduct checks for new product lines and order products
- Respond to customer queries regarding orders, credits, delivery dates, pricing, new business queries, etc.
- Answer phone calls
To be successful, you will have:
- Excellent customer service skills
- Excellent written and verbal communication skills
- Be reliable and hard working
- Experience using databases (SAP preferred but not essential)
- Ability to build customer relationships on the phone and resolve issues
- Attention to detail
How to Apply:
Job Types:
Full-time, Temp to perm, Contract
Salary:
$ $32.00 per hour
Schedule:
- 8 hour shift
Work Authorisation:
- Australia (required)
Work Location:
In person
