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F&B and Event Service Expert
3 months ago
As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important asset in our service commitment to our guests. By joining us as an Lobby Lounge Supervisor, we not only meet, but also exceed, our guests' expectations - you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.
Position Summary:
Join our Ladies and Gentlemen and assist with the restaurant service period, tending to the guests and exceeding their expectations Create unforgettable memories for our guests throughout the complete food and beverage experience Maintain outlet cleanliness and ensure all checklists are completed daily with a focus on attention to detail Understand guest requirements and deliver service excellence with each customer experience Support the Food and Beverage team in general operational tasks Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookingsAbout You:
An up-to-date RSA Experience working in a hotel setting is preferred Working rights in Australia Enthusiastic to escalate your career Self-motivated, driven and energized in a fast-paced environment Armed with smart solutions and a can-do attitude Experience in using point of sales system 4 years F&B/customer facing service role experience. Ability to multitask and work in fast pacing environment. Experience with Point of Sales and Operation would be idealOur Benefits:
Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program Opportunity to receive Employee Referral Incentives and get paid for working with your friend Work for the Largest Hotel Network in the World which values equality, diversity and inclusivenessThe Ritz-Carlton Hotel is part of Marriott International's Luxury portfolio, which has committed to putting people first for 90+ years. Apply now
