F&B and Event Service Expert

2 days ago

Melbourne, Victoria, Australia Marriott Full time
About the Role

We are seeking a highly skilled and experienced Banquet Attendant to join our team at The Ritz-Carlton Melbourne. As a key member of our events team, you will be responsible for delivering exceptional service and creating memorable experiences for our guests.

Key Responsibilities
  • Assist in preparing and setting up event and meeting spaces, ensuring a high standard of presentation and attention to detail.
  • Tend bar and serve platters of food, maintaining a high level of service and presentation to enhance the guest experience.
  • Provide operational support in the service and delivery of food and beverages, ensuring efficiency and attention to detail.
  • Exhibit a keen eye for detail in arranging dining setups, from buffet-style to fine dining, ensuring each setup meets our luxury standards.
  • Polish cutlery to meet The Ritz-Carlton standards and ensure all miscellaneous items are prepared and ready for service.
  • Build and strengthen relationships with guests, both new and returning, showcasing our legendary service to foster repeat business and future bookings.
  • Support with event arrangements and contribute to creating unforgettable experiences that exceed guest expectations.
  • Understand and anticipate guest requirements, delivering exceptional service throughout each interaction to enhance their experience.
  • Collaborate with the banquets team on various operational tasks to ensure smooth event execution.
About You
  • Hold a current Responsible Service of Alcohol (RSA) certification.
  • Have experience in a similar role within the hospitality industry.
  • Possess valid working rights in Australia.
  • Demonstrate eagerness to advance your career in the hospitality sector.
  • Exhibit a proactive, driven, and energetic approach in a fast-paced environment.
  • Bring smart solutions and a positive, can-do attitude to your role.
  • Be open to develop into other various roles in the business.
Our Benefits
  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends.
  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month.
  • Grow, develop, and progress with internationally recognised training programs, unlimited strategic development and exciting career opportunities within the Marriott International group.
  • Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program.
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend.
  • Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness.

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