Ict & Communications Consultant

1 week ago


Melbourne, Victoria, Australia WSP Australia Full time

Join our team of intelligent and collaborative Changemakers and make your mark on tomorrow In this role, you'll work with cross functional teams and clients alike as the
ICT & Communications Consultant.


Technology Systems Team


Our Tech Systems team is a specialist team within WSP that focuses on providing technology and integration consultancy services, covering Audio Visual, ICT, Telecommunications, Systems Engineering, Automation and Control Systems, Master Planning & Strategy and Security Consultancy and Engineering.

We are passionate about tackling complex and sophisticated challenges and delivering innovative and sustainable solutions to create accessible, resilient and connected communities.


What you'll do:

  • Deliver ICT & Comms Engineering and Consultancy services to clients across multiple sectors
  • Grow new business opportunities in new markets and with new clients
  • Develop strategic business solutions, design and insights to technology solutions
- work on end to end projects from design to implementation

  • Provide project leadership and support to the Technology Systems business nationally
  • Draw upon your past experience working on projects across a variety of sectors, including Health, Education and commercial projects.

About you:

As the ICT & Communications Consultant, reporting to the State Manager, this role will see you responsible for and having experience with the following:

  • Providing technical project delivery, management and quality assurance as well as further developing the business opportunities with existing clients;
  • Previous local experience leading and delivering ICT and Communications projects as well as stakeholder engagement and management
  • Developing technical documentation standards and detailed documentation of systems and report writing
  • Delivering projects on time, within budget and to scope, with the aim of exceeding client expectations
  • Contribute a high level of innovative and strategic thinking to projects
  • Coach and mentor more junior consultants
  • Previous experience working in a fastpaced environment.

About WSP
Our vibrant workplace culture is an important part of what makes this a great place to work.

It is supported by our Guiding Principles:

  • We value our people and our reputation.
  • We are locally dedicated with international scale.
  • We are future focused and challenge the status quo.
  • We foster collaboration in everything we do.
  • We have an empowering culture and hold ourselves accountable.


WSP prioritises the health and wellbeing of our people by offering flexible working, 12 months parental leave, opportunities for global mobility, purchased additional leave, and competitive remuneration among many more benefits designed to help you shine.

We are committed to providing an inclusive, diverse and equal opportunity workplace. We promote Indigenous voices and are actively delivering a 'Stretch' level Reconciliation Action Plan.

Accredited by the Workplace Gender Equality Agency as an Employer of Choice, we also support the LGBTQI+ community, and encourage all employees to bring their whole selves to work.

Video

  • Melbourne, Victoria, Australia AMP Limited Full time

    The opportunityProvide an outstanding experience by taking inbound calls from AMP Bank customers, financial advisers and employers and adding value to each interaction by understanding their needs and delivering the best service.You will be given comprehensive initial training to get you off to a strong start, so it doesn't matter if you have no relevant...

  • Nsc Consultant

    1 week ago


    Melbourne, Victoria, Australia AMP Limited Full time

    The opportunityThe North Service Centre (NSC) is an integral part of servicing AMP's North platform, and the Customer Service Consultant role encompasses contact centre duties to deliver a superior level of service to AMP's advisers and clientsYou will be given comprehensive initial training to get you off to a strong start, so it doesn't matter if you have...

  • Nsc Consultant

    1 week ago


    Melbourne, Victoria, Australia AMP Full time

    NSC consultant Be part of a high performing team Location: Melbourne 6 Month contractThe opportunityThe North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre responsibilities to deliver a superior level of service that consistently meets and often exceeds the...


  • Melbourne, Victoria, Australia Culture Amp Full time

    Join us on our mission to make a better world of work.Culture Amp is the world's leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop...


  • Melbourne, Victoria, Australia AMP Full time

    Job Description If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...


  • Melbourne, Victoria, Australia AMP Full time

    Job Description If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...


  • Melbourne, Victoria, Australia AMP Full time

    North Service Centre Client Consultant (Sydney + Hybrid)If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services...


  • Melbourne, Victoria, Australia Culture Amp Full time

    The Opportunity at Culture AmpThis is a truly unique opportunity to lead corporate communications for Culture Amp, within the Brand and Communications team.We are the storytellers, curators and custodians of translating strategy, company values and our view on the world of work.The Director, Corporate Communications will step into a new role at Culture Amp,...

  • Nsc Consultant

    1 week ago


    Melbourne, Victoria, Australia AMP Limited Full time

    Be part of a high performing team Location: Melbourne 6 Month contractThe opportunityThe North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre responsibilities to deliver a superior level of service that consistently meets and often exceeds the expectations of AMP's...


  • Melbourne, Victoria, Australia AMP Limited Full time

    The opportunityHow you will make an impact Gain an indepth understanding of the product and its administration Conduct online training & coaching with internal stakeholders & practice staff Handle complex queries and process exceptions Assist with testing website and administration systems when and if required Assist with documenting procedures when and if...


  • Melbourne, Victoria, Australia AMP Limited Full time

    Be part of a high performing team Location: Melbourne Initial 3 Month contractThe opportunityThe North Service Centre is responsible for servicing advisers and clients on the North Platform. The North Consultant role encompasses call centre responsibilities to deliver a superior level of service that consistently meets and often exceeds the expectations of...

  • Business Consultant

    1 week ago


    Melbourne, Victoria, Australia AMP Limited Full time

    Be part of a high performing team Location: Melbourne Initial 9 months contract Hybrid roleThe opportunityBusiness Consultant, to play a crucial role in analysing and improving business processes within AMPs wealth product domain. This is contingent contract role working at AMP.About the role: Leading the endtoend BA delivery with accountability for quality...


  • Melbourne, Victoria, Australia Culture Amp Full time

    The Opportunity at Culture AmpThis is a truly unique opportunity to join our Employee Experience and Communications team. We are the storytellers, curators and custodians of translating strategy, company values and priorities to help Culture Amp communicate better, improve alignment and increase productivity; ultimately creating an informed and engaged...


  • Melbourne, Victoria, Australia AMP Full time

    Advice Operations ConsultantIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy...


  • Melbourne, Victoria, Australia AMP Limited Full time

    If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into something even more...


  • Melbourne, Victoria, Australia AMP Full time

    Complaints Team Quality Coach-North Service CentreIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could...


  • Melbourne, Victoria, Australia AMP Limited Full time

    The opportunityThe NSC Quality Coach is responsible for providing technical skills coaching to consultants to uplift the quality experience for advisers and clients on the North PlatformHow you will make an impact:Listen to calls and provide feedback and coaching in a timely manner to enhance service the competency of consultants Understand NPS promotors and...


  • Melbourne, Victoria, Australia AMP Full time

    Adviser Education AnalystIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy...


  • Melbourne, Victoria, Australia AMP Limited Full time

    The opportunityThe Quality Coach is responsible for providing technical skills coaching to consultants, to uplift the quality experience for advisers and clients on the North Platform.How you will make an impact:Review feedback and coaching in a timely manner to enhance service the competency of NSC team members Support the NSC leaders to improve the...

  • Nsc Team Manager

    1 week ago


    Melbourne, Victoria, Australia AMP Limited Full time

    The opportunityThe North Service Centre Team Manager's primary responsibility is delivery of the North Contact Centre service offer. The Manager is responsible for ensuring the team delivers easy, effortless experiences and meets its quality and productivity targets by providing leadership and implementing change to drive an effective and efficient...