Pssa Supervisor Tech Suites

2 weeks ago

Sydney, New South Wales, Australia Downer Group Full time
At Downer we plan, create and sustain.
Downer is the leading provider of integrated services in Australia and New Zealand.

Through trusted relationships and world leading insight we work closely with our customers to design, build and sustain assets, infrastructure, and facilities.

About the Team Social Infrastructure & Citizen Services delivers the critical thinking, building, maintenance and sustainment behind Australia and New Zealand's essential public assets, facilities and community services.

The communities we serve are at the heart of our operations.
Be it through facilities management of critical public assets, precinct upgrades, new energy solutions or professional and technical advisory.

We run places of healthcare and education, custodial facilities, we manage customer data centres and critical systems, we take asset management risk over 25 years through our portfolio of Public Private Partnership (PPP) contracts, and we are a trusted advisor and partner to our New Zealand and Australian Defence Forces.

Job Description About the role Provide supervision of PSSAs within the technical suite (operating theatres) to ensure compliance with the operating term document – Patient Support Services Delivery Model, and other internal controls and in accordance with the Service Specifications.

Support the administrative function of the PSSA stream including rostering and payroll, and equipment management and first line contact for internal colleagues within the Technical Suites.

Key Responsibilities but not limited to Allocate resources to meet service requirements for Tech Suites Zone within budget Allocate resources to ensure completion of scheduled and periodic tasks including cleaning within agreed timeframes Rostering to promote budget efficiencies and within relevant Enterprise Agreement conditions Time and Attendance program is correct and completed each day Assist in the training of employees as required QFM (electronic job allocation system) is monitored and tasks allocated to ensure timely completion of requests and avoid abatement Management of abatements through Declarations and Extensions of Time Investigation and response to complaints in accordance with QFM time frames and risk ratings.

Provision of mentoring, supervision and instruction to team members through daily rounding Management of staff and services throughout shift Management of department equipment availability, condition and suitability Management of inventory minimising waste and maintaining adequate lean supplies Preparation of basic reports and documentation to ensure consistency of current knowledge within stream leadership team Responsibilities About you Comprehensive computer skills in programs including Microsoft Word, Excel, Outlook, Publisher and Power Point Knowledge of current industry support services / orderly / cleaning and auditing practices Understanding of industry workplace health and safety practices; Understanding of infection control principles and procedures Knowledge of cleaning equipment and operation Well-developed problem-solving skills Basic report writing and data management Excellent interpersonal skills Ability to prioritise work in a demanding environment
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