Insurance Consultant

2 weeks ago

Melbourne, Victoria, Australia TAL Full time
Company Description

Welcome to Individual Life - the number one in Individual Life sales across Australia.


We believe life insurance has a special role in our community, and that Australian families place their trust in TAL.

This purpose is at the heart of our business, and it is why we come to work each day.

We believe that the most important part of life isn't the things we own, but the experiences we share with the people we love.


That's why we do what we do, protect what matters most, so that our Fund Partners' members and their families have the freedom to keep living the life they planned, no matter what happens.


Job Description:

Lifebroker is an online life insurance comparator, helping Australians find the right financial protection for their families.

Regularly servicing inbound/ outbound enquiries, you will help our clients compare life insurance products using Lifebroker's innovative comparison software and provide a recommendation based on the results.


What you will be doing:

  • Facilitate online and phone enquiries, providing a positive experience for all
  • Contact, establish and maintain effective relationships with clients to manage policy renewals
  • Educate clients about the available insurance products, to help each client gain a full understanding of their options
  • Responsible to achieve realistic monthly targets
  • Maintain accurate records, documentation and generation of quotes

Qualifications:

What we are looking for:

  • Proven history and strong background and tenure in sales (call centre preferable)
  • We're after individuals with outstanding interpersonal and verbal communication skills with an ability to build good rapport with people.
  • Attention to detail & planning skills.
  • Proactive approach with a focus on the client's needs in every interaction will see you earn attractive commission.
  • Follow compliance guidelines and be selfmotivated, eager to learn, proactive and persistent.
  • Strong commitment to and proof of achieving and exceeding KPIs
  • Driven by targets and results

Desirable (but not essential)

  • Experience giving general advice
  • Life insurance industry experience
  • Highly motivated
  • Organisational/time management skills
  • Computer savvy
  • Autonomous
  • Strong work ethic
  • Attention to detail
  • Learning agility and problem solving skills
LI-Hybrid

Additional Information

You will be part of a value-driven environment, with excellent remuneration, benefits and learning and development opportunities designed to support our people in meeting and exceeding the expectations of their customers and colleagues

Benefits:

  • Highly engaged team
  • Remote working/WFH
  • Earning potential: attractive salary package plus access to monthly commission
  • Highly visible brand great for your CV
  • Access to qualifications we will provide RG146 qualification.
  • Structured training your first 4 weeks will be pure training
  • Diverse business with multiple career pathways we have over 30% internal mobility


Everyone at TAL has a responsibility to do the right thing and is accountable for the way they conduct themselves.

Our expectations are that you follow the principles set out in our Code of Conduct when you come to work every day.

Risk management is everyone's responsibility.

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