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Customer Service Officer
3 months ago
About the role:
Duties include:
- Provide exceptional customer service to library users, including assisting with locating library materials, answering inquiries, and resolving any issues or concerns.
- Assist patrons with the use of library resources and technology, including computers, printers, and eresources.
- Deliver the full range of Council and Library services through Council's libraries.
- Assist in the delivery of programs and activities.
- Work at any of Council's libraries as rostered including evenings and weekends.
About you:
To be successful in this role you will have:
- HSC or equivalent
- Driver License (Class C
- NSW)
- A valid Working with Children Check
- Experience in a high volume, fast paced customer service environment.
Working with us:
There's lots to like about working at The Hills Shire Council.
Here are some perks employees of The Hills Shire Council enjoy:
Job Security, Work-Life Balance, Professional Development, Employee Wellbeing Initiatives, A Diverse and Inclusive Workplace, Career Progression Opportunities and a Positive Organisational Culture.
Position details:
Salary From:
$36.54 per hour + Superannuation + Performance Bonus (up to 2% annual salary) + Organisational Bonus (up to $2K) + Aquatic and Fitness membership discounts
Next steps:
**_ We're seeking individuals who embrace our values and can work collaboratively to deliver quality customer services to The Hills Shire community._
