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Key Account Manager

3 months ago

Banksmeadow, New South Wales, Australia Alexander Appointments Full time
Across Eastern Suburbs and Western Sydney locations offering flexible hybrid WFH

  • Excellent Remuneration | Industry leader in freight forwarding and logistics ser
  • Partnering with Operations to manage highvalue Key Accounts

Key Account Manager - Healthcare

  • Across Eastern Suburbs and Western Sydney locations offering flexible hybrid WFH arrangements
  • Excellent Remuneration | Industry leader in freight forwarding and logistics ser
vices

  • Partnering with Operations to manage highvalue Key Accounts

About the Company
Our client is a global organisation operating in seven sites across Australia and offering an unrivalled portfolio of services.


Reporting to the Head of Key Account Managers, you will join a team of professionals in their freight forwarding division.

You will be responsible for but not limited to:

About the role

  • Maintain and develop Key Accounts
  • Identify development opportunities with Key Accounts
  • Responsible for Budget, Forecast and financial performance of Key Accounts
  • Point of escalation for operational performance for Key Accounts
  • Regular reviews with operations, local and global stakeholders, on the performance and development of Key Accounts
  • Perform Monthly and Quarterly reviews with clients
  • Conduct presentations on and off site with Key Accounts
  • Utilise reporting tools, dashboards, CRM and MS Office to extract data and prepare reporting for Key Accounts
  • Support the Implementation of new business
  • Collaborate with Global and Regional teams
  • Guide and support sales and customer service teams to ensure Key Customer SLA's are met and exceeded

About you

  • Previous experience in a similar role managing high value accounts
  • Ability to drive internal compliance and establish strong relationships with both internal and external stakeholders
  • Commercially minded with an understanding of operational procedures
  • Ability to review and report on KPI's
  • Excellent reporting and presentation skills
  • Results focused and comfortable working in a dynamic environment


In Return - You will be offered the opportunity to work for a global leader in freight forwarding and supply chain, a culture that is corporate but friendly, flexibility with hybrid WFH arrangements, training and development opportunities, the ability to be creative with loads of autonomy, whilst also a generous amount of support by your manager and senior stakeholders of the business to ensure your success in the role.


How to apply

What next
Applications will be reviewed for this role and only suitable applicants will be contacted.