Reception and Administration Support

2 weeks ago

Melbourne, Victoria, Australia Schools (Government) Full time

Location:
Melbourne | Eastern Metropolitan

Job type:
Full time / From 27/05/2024

Organisation:
Schools (Government)

Salary:
Salary not specified

Occupation:
Education and Training

Reference:

Selection Criteria:

SC1 Demonstrated capacity to perform duties consistent with established guidelines and frameworks, including coordinating and supporting others in respect to specific work functions relevant to the role.

SC2 Demonstrated capacity to work and collaborate with others in a team environment.

SC3 Demonstrated capacity to communicate effectively in a team environment, including high level oral and written communication skills.

SC4 Possess the technical knowledge and expertise relevant to the position.

SC5 Demonstrated capacity to provide advice and support to management and other school staff in respect to the work area.

SC6 A commitment to professional learning and growth for both self and others.

Role:


An education support class position at this range will perform tasks that are carried out in accordance with guidelines, accepted practice, and school policy under supervision and direction.

This may include coordination of other education support class staff within the work area or educational program.


An education support class position supports the educational services being provided to students but must not include duties of a teacher as defined in clause 2.6.1 of the _Education and Training Reform Act 2006 (Vic)_ or its successor.

Supervision of students can be required individually or in groups up to 4 in controlled circumstances and where the responsibility for students remains clearly with a teacher.


Certification and/or qualifications of up to three years can be required at this level (noting that Registered Nurse is not included at this level, the first level for which is Level 1 range 3).


A role at this range may include:

  • Specific support tasks to achieve outcomes. Typically, this will involve accountability for a single function, (e.g. ensuring data is properly maintained) or the co-ordination of a work area under the direction of the principal or a manager.
  • Assisting teachers, within an educational program, by undertaking specific support tasks or the coordination of the support function.
  • Supervised health and wellbeing support tasks, medical intervention support tasks, or other specialised student/teacher support roles (e.g. enrolled nurses performing the role as described in schedule 3). These roles require specific qualifications and/or training, including roles where further training must be undertaken from time to time. The role is for a specific purpose, for which there will be direct accountability as opposed to support roles that are carried out by a range of staff performing routine tasks under direction.
  • Technical tasks that require a sound knowledge of basic technical and/or scientific principles that are used to develop and adapt work methods and make judgements where there are clear guidelines and limited options. Routine technical support in libraries, science, and information technology would be typical examples.


An education support class position at this range commencing at the base will initially be limited to undertaking routine tasks that are carried out under close supervision and direction.

Work that carries some degree of independence will generally involve a limited number of tasks performed on a regular basis where priorities are clear, procedures are well established, and direction is readily available.

Subject to any specific qualification and/or training requirement, an education support class employee employed in this range may be progressively required to undertake coordination, specialised student/teacher support tasks, or technical tasks as experience in the role is gained.


Responsibilities:

Undertake reception and administrative duties in support of the college administration

These duties may include:

  • Telephone/reception duties, responding to and/or directing communications made to and within the school appropriately.
  • Handling of enquiries and referral to appropriate personnel where appropriate.
  • Providing information in line with school policy and procedures.
  • Mail
- incoming / outgoing.

  • Assisting visitors to the College to comply with requirements.
  • Handling of enquiries and referral to appropriate personnel where appropriate.
  • Providing information in line with school policy and procedures.
  • Assisting with communication between parents, students, teachers, education support staff and members of the wider school community.
  • Supporting or coordinating the preparation of routine internal and external communication according to school procedures (e.g. newsletters).
  • Preparing standard documentation and entering data.
  • Preparing standard correspondence.
  • Providing routine support tasks with respect to office administration and school maintenance.
  • Communication to parents

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