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Assistant Executive Housekeeper

3 months ago

Cairns City, Queensland, Australia Crystalbrook Collection Hotels Full time
  • Hospitality / Travel / Tourism
  • Other
  • QLD | Cairns - Crystalbrook Riley
  • Permanent / Full Time

30/5/2024

  • An engaging and collaborative environment energised by our values
  • Full time opportunity with professional development - take your leadership ski
  • Be part of a connected team with common goals

The Opportunity
We are looking for an experienced Assistant Executive Housekeeper with a naturally positive and proactive attitude coupled with a guest focused approach to keeping our beautiful hotel sparkly and clean. The role reports to our Executive Housekeeper and is responsible for the supervision and coordination of our room attendants, public area cleaners and team leaders.

The Responsibilities:

  • Drive guest satisfaction by delivering an exceptional service product
  • Foster a culture of innovation and agility
  • Provide hands-on leadership across all service areas and shifts
  • Supervise and develop all levels of the in-house Housekeeping Crew
  • Oversee workplace health and safety procedures
  • Work in collaboration to foster an engaged team environment

The Talent
We are looking for previous housekeeping leadership experience with a naturally inclusive, modern and people centric approach. You will have engaging communication and interpersonal skills with a positive, flexible approach to problem solving and, of course, thrive in a busy and productive work environment. Financial acumen and analytical reporting experience will also be desirable along with any previous hotel, tourism or hospitality experience.

The Reward:
We are proud to offer industry-leading benefits, which include:

  • 50% food and beverage discount across all our venues
  • $99 room rates and a friends and family discount
  • Lifestyle benefits, including extra leave.
  • Online learning and career development plan
  • EAP programme

Why us:
Crystalbrook Collection is an award-winning hotel development and management company, with Australia's newest portfolio of distinctive upscale luxury hotels where differences are applauded. After only 6 years in operation, we own and manage over AU$1 billion in hotel assets currently located across NSW and QLD. Our growth phase has escalated with exciting plans that include a new hotel opening in Adelaide in 2026 and Canberra in 2027, with aspirations for further Australian & overseas expansion.

Please note that we are seeking candidates who are eligible to work in Australia and, as such, this role is not available for those seeking employment sponsorship.