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Executive Housekeeping Director

2 months ago

Cairns City, Queensland, Australia Shangri-La Cairns Full time
About the Role

We are seeking a highly experienced and motivated Executive Housekeeping Manager to lead our team at Shangri-La Cairns. As a key member of our hotel's management team, you will be responsible for the professional and cost-effective running of the housekeeping department.

Key Responsibilities
  • Housekeeping Department Management: Oversee and direct the delivery of housekeeping services, ensuring high standards of cleanliness and quality control.
  • Team Leadership: Proven leadership skills and ability to motivate and develop a high-performing team.
  • Operational Efficiency: Manage the department's productivity levels, maintain records of stock movements, control costs, and implement budgeting strategies.
  • Culture Building: Foster a strong and positive work culture, promoting teamwork and collaboration.
  • Guest Feedback: Analyze and respond to guest feedback, implementing corrective actions to improve scores and enhance the guest experience.
What We Offer
  • Competitive Salary and Bonus Scheme: A comprehensive remuneration package, including a competitive salary and management bonus scheme.
  • Excellent Staff Benefits: Generous staff benefits, including car parking, dry cleaning allowance, accommodation benefits, and F&B discounts across the group.
  • Professional Development: Opportunities for lifelong learning and development through our Shangri-La Academy.
  • Collaborative Work Environment: A dynamic and supportive work environment, with a focus on teamwork and collaboration.
Requirements
  • Leadership Experience: Proven leadership experience in a similar role, with a strong track record of success.
  • Housekeeping Expertise: In-depth knowledge of housekeeping operations, including quality control, staff management, and budgeting.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and guests.