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Practice Receptionist

3 months ago

Norwest Business Park, Australia PRP Diagnostic Imaging Full time

Practice Receptionist - Bella Vista

  • Permanent Full Time Position | Commitment to Career Development
  • Bella Vista Location | 9Day Fortnight
  • Recently Opened Second Practice in Bella Vista | Growing Organisation

About Us


PRP Diagnostic Imaging offers a comprehensive range of imaging services, through a network of 32 practices across Sydney, Illawarra, Central Coast and the Hunter and Central West.

We are excited to be entering the next phase of our growth and expansion plans, with additional practices opening in 2024.

It is a remarkable time to join PRP, where we are committed to providing the highest quality of patient care, with a personal touch and your contribution matters in shaping the future of PRP.


We utilise the most advanced technology and employ a team of world-class imaging physicians, specialists, technicians and support staff in a safe and caring environment.

We encourage collaboration, a strong work ethic and provide a supportive learning environment. We have an outstanding track record in the professional development of our team.

About the Position
You will work across our two practices located at Bella Vista, one of which is within Norwest Private Hospital.

Our practice reception is open from 6:30am to 10pm Monday to Friday and Saturday morning to support our patients for a wide range of imaging services including BMD, Cardiac, CT including low dose, Mammography, MRI, Nuclear Medicine, and X-Ray.

You will be responsible for managing the important first contact with our patients both in person and over the phone.

You will provide exceptional customer service and administration.

You will ensure that all information that is data entered and reviewed is accurate and work closely with our medical teams to ensure the smooth transition of patients from reception to their procedure.

You will complete all billing and invoicing for our patients, liaise with referring doctors and operate our booking system.

About You
You must have outstanding customer services with excellent interpersonal skills, particularly compassion and empathy.

You will be knowledgeable in MS Office with the demonstrated ability to maintain strict confidentiality and professionalism in all circumstances.

You must have the ability to prioritise your workload and be able to multi-task in busy environment. You will have the ability to work as part of a cohesive team and work autonomously. You will be ambitious and thrive in an environment where you will be challenged. You will be given the opportunity to grow your career and rewarded for great performance.

What We Offer

  • Attractive remuneration and benefits (discounted health insurance and gym membership)
  • 9Day Fortnight with variety of shift timings
  • Commitment to your professional development and education
  • New state of the art equipment
  • Friendly, diverse and professional team
  • Flexible and supportive working arrangements

Our Values
We put care into everything we do. We are courageous and accountable. Our reputation is outstanding and we trust and empower each other.

Reach your full potential with PRP, where patient wellbeing is our priority and having fun is part of our culture.


Applying
You must have full work rights for Australia to be considered for this position.

PRP is committed to equity diversity and inclusion.

Applications from people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQA+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged.