Workplace Technology Service Manager DLP

1 week ago

Macquarie Park, Australia Singtel Group Full time

It starts with YES

At Optus, we have an ambitious goal to be Australia's most loved everyday brand.

The Workplace Technology Service Manager – DLP Specialist will develop and drive Optus' initiatives around Data Loss Prevention (DLP), which focus on implementing controls around enterprise egress points such as email, web, USB/Bluetooth.

This role will be working closely with and report to the Director for Workplace Technology and will sit as part of one of the squads within the Data Transformation tribe.

Central to this role is your ability to build and implement scalable DLP controls that significantly reduce the risk to our data, while accommodating business requirements around the proper use of egress points.

Your day in the life at Optus

  • Design, implement, and maintain DLP policies, procedures, and technologies to protect confidential and critical data.
  • Collaborate with multi-functional teams to assess data security requirements and design/implement appropriate controls.
  • Stay up-to-date on industry trends, emerging threats, and standard methodologies in data loss prevention.
  • Investigate and respond to security incidents related to data loss or leakage, including root cause analysis and remediation.
  • Provide relevant training and awareness programs to educate colleagues on data protection standard processes and DLP policies.
  • Roll out email & document classification/labelling practice for the enterprise with corresponding implementation of classification based controls
  • Responsible for reporting and review of alerts triggered from DLP controls to enable proper partner concern to team members when relevant

Your skills to pay the bills

  • You have confirmed experience in the workplace technology management field (ideally in an agile environment)
  • Proven experience in data loss prevention, information security, or related field.
  • Demonstrable experience of design and implementation of a DLP capability in an organisation is highly desireable
  • Previous experience implementing DLP tools and controls in an enterprise environment.
  • We are fundamentally a Microsoft organisation, if you have exposure to MS that is even better
  • Ability to collaborate cross-functionally across a large organisation

Perks we love at Optus

  • 3 days in the office, 2 days remote – with flexible hours to suit
  • Inclusive paid parental leave, up to 14 weeks for the primary care giver
  • All Optus employees have access to resources, webinars and support via the 'Parents at Work portal'
  • Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University)
  • Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network
  • Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office
  • Two easy travel options to Sydney Campus: Optus bus from Sydney CBD (20min travel time) and Macquarie University Metro Station (every 6-8 minutes); morning and afternoon

Keen to see what it's really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes

At Optus, we are strengthened by others and that means valuing diversity and saying 'yes' to embracing individual differences. We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email along with your preferred method of contact and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit

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