Service Officer

1 week ago

Goulburn, New South Wales, Australia NSW Department of Communities and Justice Full time

Division:
Corporate Services- Location: Goulburn, NSW, AU, 2580- Req ID: 59761
Service Officer (Banking and Reconciliations)

  • Provide finance services and contribute to a positive customer experience within the Department of Communities and Justice
  • Location Goulburn with access to hybrid work arrangements
  • Full time ongoing opportunity (35 hours per week)
  • Clerk Grade 3/4, Salary from $75,992 to $83,211 pa + super and annual leave loading
  • Diverse and inclusive organisation with generous leave entitlements including flex leave and access to Fitness Passport
  • Ongoing career development and support
  • Supportive leadership/ management team

Your role
You will be part of a specialised finance team processing banking and reconciliations transactions across DCJ.

What you'll do
As part of the Shared Services and Customer Experience division, you will be responsible for:

  • Creating a positive customer experience by providing finance services, support and advice
  • Escalating complex issues to the Senior Finance Officer or Team Leader
  • Following agreed processes to maintain data within the finance system, ensuring changes are authorised within Department delegations and ensuring data timeliness, accuracy and compliance
  • Maintaining knowledge of and interpreting financial payments, legislation, policies and procedures
  • Completing manual calculations and adjustments
  • Handling the daytoday review of bank statement load errors, post processing errors, manual allocation of receipts, manual journals for incorrect postings from automated bank statement load and any additional requirements for banking reconciliations
  • Supporting testing of any system changes to Banking settings or design
  • Supporting Strategic Finance with reconciliations and ad hoc information requests
  • Maintaining reconciliations in accordance with accounting standards, department procedures/ guidelines and meeting delivery timelines.

What we're looking for

  • Ability to maintain accuracy and consistently provide timely service in a high volume, busy environment
  • Customer centric approach in meeting Service Partnership Agreements
  • Maintain a working knowledge of legislative, policy and procedure changes
  • Work collaboratively with others on joint programs and projects
Download the role description.

We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference.

We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities.

We're focused on breaking, rather than managing, disadvantage. It's work that really matters.

Are you ready to join us?

Applications close Thursday, 20th April 2023 at 11:59pm AEST.

Got a question?

Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds.

This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit our careers site.

Other Information


A Talent Pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.

Due to the Covid-19 Pandemic some interviews and assessments may be performed using alternative methods. For more information visit Our Process.

  • Service Officer

    1 week ago

    Goulburn, New South Wales, Australia 2XM Recruit Full time

    Service Officer - Reconciliations:Job details: Posted 29 August 202 Salary $28 $42 per hour LocationGoulburn Job type Temporary DisciplineGovernment ReferenceBH2869 Contact NameSarah ClarkeJob description:2XM Recruit are excited to be partnering withNSW Government who are seeking a***Reconciliations Team - Service OfficerAre you ready to be a part of a team...

  • Customer Service Representative

    1 week ago

    Goulburn, New South Wales, Australia NSW Government -Service NSW Full time

    Customer Service Representative2 rolesOngoing and Temporary - with a talent pool to be createdFull-time 35 hours per weekLocation - Goulburn Middle OfficeSNSW Grade 3/4About Service NSWService NSW is making it easier for people and businesses across NSW to access government services.Since launching in July 2013, we have successfully transformed and...

  • Service Officer

    2 weeks ago

    Goulburn, New South Wales, Australia NSW Department of Communities and Justice Full time

    Division: Corporate Services- Location: Goulburn, NSW, AU, 2580- Req ID: 59135Service Officer (Payroll)Location - GoulburnEmployment type - Temporary Full-time up to with a possibility of extensionSalary - ($75,992 pa - $83,211 pa), plus employer's contribution to superannuation and annual leave loadingYour roleProvide a high level of payroll processing and...

  • Service Delivery Officer

    1 week ago

    Goulburn, New South Wales, Australia Essential Energy Full time

    We are currently recruiting for a full-time permanent Service Delivery Officer to join the team in Goulburn. This role is responsible for administrative services within the Network Services Team.We are currently recruiting for a full-time permanent Service Delivery Officer to join the team in Goulburn. This role is responsible for administrative services...

  • Business Services Officer

    1 week ago

    Goulburn, New South Wales, Australia NSW Government -Local Land Services Full time

    2 Ongoing Full Time positions available:Flexible location within South East Region (Bega, Berry, Braidwood, Cooma, Goulburn, Yass, or Wollongong):- Starting salary from $75,992 pa + superannuationLocal Land Services (LLS) is an Executive Agency related to the cluster. It provides quality, customer-focused services to landholders and the community across New...

  • Operations Readiness Officer South Eastern Zone

    1 week ago

    Goulburn, New South Wales, Australia NSW State Emergency Service Full time

    Operations Readiness Officer, Clerk Grade 5/6, South Eastern Zone, NSW SES Exciting opportunity to grow and develop your emergency management experience Work in a Volunteerbased agency supporting communities of NSW Full time ongoing employment Role is located in Goulburn Salary up to $102,941About the opportunityThe Operations Readiness Officer undertakes...

  • Payroll/service Officer

    1 week ago

    Goulburn, New South Wales, Australia Dfp Recruitment Full time

    NSW Government opportunity in Goulburn ASAP Start - Initial short term Contract with likely extension for a further 6 months $45 per hour + super Our NSW State Government client is currently seeking a Service Officer in Workers Compensation to join their team in Goulburn, NSW for an immediate start role. The Role This role will be responsible for processing...

  • Payroll/Service Officer

    1 week ago

    Goulburn, New South Wales, Australia DFP Recruitment Full time

    NSW Government opportunity in GoulburnASAP Start - Initial short term Contract with likely extension for a further 6 months$45 per hour + superOur NSW State Government client is currently seeking a Service Officer in Workers Compensation to join their team in Goulburn, NSW for an immediate start role.The RoleThis role will be responsible for processing...

  • Service Officer Banking Reconciliation

    1 week ago

    Goulburn, New South Wales, Australia NSW Department of Communities and Justice Full time

    Division: Corporate Services- Location: Goulburn, NSW, AU, 2580- Req ID: 67318Service Officer Banking ReconciliationLocation: GoulburnEmployment type: Ongoing full-time rolesSalary:$79,032 pa to $86,539 pa, plus employer's contribution to superannuation and annual leave loading.**Your roleProvide finance services and contribute to a positive customer...

  • Shared Services Support Officer

    1 week ago

    Goulburn, New South Wales, Australia Transport For NSW Full time

    Organisation/Entity: Transport For NSW- Job category: Manufacturing, Transport & Logistics- Job location: Goulburn, NSW, AU, 2580- Job reference number: Employment type: Permanent Full-Time- Salary range: $ $76432.0You want to create a supportive culture where people perform and grow beyond their job.Work in an organisation based on purpose, structure and...

  • Service Officer Workers Compensation

    1 week ago

    Goulburn, New South Wales, Australia NSW Government -Corporate Services Full time

    Service Officer (Workers Compensation)Location - GoulburnEmployment type - 2 x Ongoing Full Time rolesSalary - $75,992 pa - $83,211 pa, plus employer's contribution to superannuation and annual leave loading.Your roleYou will be part of a specialised payroll team processing workers compensation wages across DCJ.What you'll doYou will be responsible for a...

  • Senior Service Officer Workers Comp

    1 week ago

    Goulburn, New South Wales, Australia NSW Department of Communities and Justice Full time

    Select how often (in days) to receive an alert:Create AlertSenior Service Officer Workers CompensationLocation: GoulburnEmployment type: Ongoing full-time roleSalary:$93,295 pa - $102,941 pa, plus employer's contribution to superannuation and annual leave loadingYour roleYou will lead a high performing team of service officersresponsible for processing...

  • Senior Service Officer Workers Comp

    1 week ago

    Goulburn, New South Wales, Australia NSW Department Of Communities And Justice Full time

    Select how often (in days) to receive an alert: Create Alert Senior Service Officer Workers Compensation Location: Goulburn Employment type: Ongoing full-time role Salary: $93,295 pa - $102,941 pa, plus employer's contribution to superannuation and annual leave loading Your role You will lead a high performing team of service officers responsible for...

  • Senior Service Officer Workers Comp

    1 week ago

    Goulburn, New South Wales, Australia NSW Department of Communities and Justice Full time

    Select how often (in days) to receive an alert: Create Alert Senior Service Officer Workers Compensation Location: Goulburn Employment type: Ongoing full-time role Salary: $93,295 pa - $102,941 pa, plus employer's contribution to superannuation and annual leave loading Your role You will lead a high performing team of service officers...

  • Service Officer Banking Reconciliation

    1 week ago

    Goulburn, New South Wales, Australia NSW Department of Communities and Justice Full time

    Select how often (in days) to receive an alert:Create AlertEmployment type:Ongoing full-time rolesSalary:$79,032 pa to $86,539 pa, plus employer's contribution to superannuation and annual leave loading.Your roleProvide finance services and contribute to a positive customer experience within the Department of Communities and Justice.You will be part of a...

  • Senior Service Officer Workers Comp

    1 week ago

    Goulburn, New South Wales, Australia NSW Department Of Communities And Justice Full time

    Select how often (in days) to receive an alert: Create AlertSenior Service Officer Workers CompensationLocation: GoulburnEmployment type: Ongoing full-time roleSalary:$93,295 pa - $102,941 pa, plus employer's contribution to superannuation and annual leave loadingYour roleYou will lead a high performing team of service officersresponsible for processing...

  • Shared Services Support Officer

    2 weeks ago

    Goulburn, New South Wales, Australia NSW Government -Corporate Services Full time

    You want to create a supportive culture where people perform and grow beyond their job.Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.In this role, you'll:Gain the opportunity to join a high performing team based in...

  • Service Officer Banking Reconciliation

    2 weeks ago

    Goulburn, New South Wales, Australia NSW Department Of Communities And Justice Full time

    Select how often (in days) to receive an alert: Create AlertEmployment type: Ongoing full-time rolesSalary:$79,032 pa to $86,539 pa, plus employer's contribution to superannuation and annual leave loading.Your roleProvide finance services and contribute to a positive customer experience within the Department of Communities and Justice.You will be part of a...

  • Service Finance Officer Nsw State Government

    1 week ago

    Goulburn, New South Wales, Australia Alexander Appointments Full time

    $ $43.20 per hour + Super, depending on experience | 35hours per week NSW State Government | Goulburn ASAP Start | Estimated 8month assignment, strong potential to extend- $ $43.20 per hour + Super, depending on experience | 35hours per week:- NSW State Government | Goulburn:ASAP Start | Estimated 8-month assignment, strong potential to extendAbout the...

  • Hotel Services Officer

    1 week ago

    Goulburn, New South Wales, Australia RFBI Full time

    Casual PositionAbout RFBI: Royal Freemasons' Benevolent Institution (RFBI) was established in 1880 to help people in need. RFBI has become a leading aged care provider with a vision to provide quality aged care services that are accessible by all people and has a positive impact on their lives. RFBI operates 22 residential aged care villages, 20 retirement...