Manager, Commercial Large Market Products
1 week ago
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate aculture of inclusion
for all employees that respects their individual strengths, views, and experiences.
We believe that our differences enable us to be a better team - one that makes better decisions, drives innovation and delivers better business results.
Title and SummaryManager, Commercial Large Market Products
The Manager, Commercial Large Market Products is part of the Product & Innovation team in Mastercard's Customer Solution Center for Australasia.
The individual will be responsible for the developing and executing the market strategy, product roadmap, solutioning for new integrated solutions, managing technical conversations with customers and analysis and reporting on Commercial Products performance.
This role will be accountable for the driving transaction volume and profitable revenue growth, actively collaborating with internal teams across Mastercard, locally, regionally and globally, as well as external parties - issuing customers, merchants, strategic partners and fintechs - to build unique commercial value propositions.
Specifically, this role will require the ability to work independently in a fast paced environment, demonstrate leadership, use influencing skills and innovative approaches to product development, underpinned by strong analytical and technical capabilities.
Role:
- Drive product strategy and execution for the commercial payments segment in alignment with the regional and global product strategy
- Responsible for managing new product gotomarket and existing product growth using structured product management methodologies and direct engagement with both internal and external stakeholders.
- Enhance knowledge for internal and external stakeholders by communicating the commercial value proposition, developing and communicating product benchmarks, competitive analyses, best practices and generating profitability analyses and business cases.
- Work with the Account and Sales teams to build customer pitches and presentations
- Work with customers to develop bespoke solutions using Mastercard's existing product assets to solve for customer's business problems
- Work and partner across Account Managers, Sales, Product Delivery, Implementation, Product Support, Legal, Marketing and Compliance and other teams to deliver solutions & support go to market plans for commercial products
- Monitor the landscape of competitive products and industry trends, understanding their implications for Mastercard and adjust the strategy and execution of the strategy and associated workstreams
- Support Account Managers with analytical outcomes and plans to reduce costs and improve revenue at a product and issuer level.
- Building and maintaining strong relationships and cooperation with internal stakeholders and customers to deliver on our business targets
- Support in managing the lifecycle of existing partnerships and benefits
- Regular Reporting and analysis of portfolio data with insights for portfolio optimization and growth opportunities
- Effectively communicate the launch of new products, services & platforms and/or enhancements to internal stakeholders and external customers through bulletin announcements, briefing sessions, PR, customer pitches, etc
All About You:
- Strong product development & management skills
- Relevant industry experience preferred, such as commercial payments, cards, financial services, institutional banking etc.
- Understanding of account receivables, account payables, expense management systems, reconciliation, ERP systems etc. preferred
- Ability to think creatively and curate bespoke solutions for customers leveraging existing product capabilities and recommending new flows based on the customer requirement
- Sound technical skills, with the ability to have deep dive discussions on integrations, API's, data and systems architecture to support new product/solution gotomarket and implementation conversations
- Strong team player with good communication and presentation skills
- Strong research, analytical and technical skills
- Selfmotivated and able to operate within a crossfunctional team environment
- Good at coordinating complex projects involving multiple stakeholders
- Skilled at management reporting and gathering insights from granular data in order to influence decision making
All activities involvin
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