3p Support Officer

1 week ago

Melbourne, Victoria, Australia HOBAN Recruitment Full time

Our client is an independent statutory agency responsible for implementing a significant national program that supports hundreds of thousands of Australians with a significant and permanent disability, along with their families and carers.

As a Federal Agency, they operate within a legislative and regulatory framework, following the Australian Public Service Code of Conduct to achieve their purpose of making a positive difference in people's lives.


About the Role:


As the APS4 3P Support Officer, you will be an essential part of the 3P Transition Branch, responsible for facilitating the successful transition of Service Delivery from current processes to the 3P service model and PACE.

Working within well-established policies, practices, and procedures, you will contribute to the agency's objective of building a world-leading scheme.

Key Responsibilities:

  • Providing operational and administrative support to staff and stakeholders.
  • Assisting with data remediation and analysis on relevant project activities.
  • Supporting regular project reporting, including status updates and exception reports.
  • Building and maintaining stakeholder relationships to ensure project success.
  • Managing, collating, interpreting, and analyzing data to produce reports and dashboards for strategic and operational planning.
  • Undertaking project activities and related administrative tasks and functions.

About You:

To excel in this role, you should possess the following skills and experiences:

  • Demonstrated experience in providing administrative and operational support.
  • Proficiency in data analysis and remediation techniques.
  • Strong communication skills with the ability to effectively engage with internal and external stakeholders.
  • Proven ability to manage competing priorities and deliver results.
  • Previous experience in a projectrelated capacity would be advantageous.
  • A positive attitude towards learning and adapting to change.


This is an exciting opportunity to contribute to an essential agency's mission, working within a dynamic team committed to positive outcomes for people with disability.

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