Front Office Agent The Star Grand

2 weeks ago


Sydney, New South Wales, Australia The Star Entertainment Group Full time

About Us
The Star Entertainment Group's vision is to be Australia's leading integrated resort company.

Attracting 18 million guests each year, The Star Entertainment Group's properties across Sydney, Brisbane and the Gold Coast are world-class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation, and entertainment options.


About the role

We are currently looking for full time available to do night shifts across Monday - Sunday or 4 days a week to work on a part time basis

  • Provide an efficient and timely checkin and checkout
  • Assist with guest bookings and enquiries.
  • Accurate process of payments (e.g. upfront room payment, mini bar & In Room Dining cost).
  • Receiving and recording reservation requests.
  • Resolving customer service queries with diplomacy and tact.

About You

The successful applicant will have:

  • Previous guest service working experience
  • Strong passion to build a career in hospitality.
  • Administration, problemsolving skills and attention to detail highly regarded.
  • Previous experiences with Opera
  • Bilingual/Multilingual is advantageous

Our Benefits

  • FREE buffet meal at our back of house staff dining room
  • 30% Discounts across awardwinning restaurants
  • Discounts on accommodation in our luxury hotels
  • Paid Parental leave from Day 1, Secondary Carer's leave also on offer
  • Mental Health and Wellbeing services
  • Diversity & Inclusion areas of focus include Multicultural, Gender, Aboriginal & Torres Strait islander and LGBTQI+
  • Lifestyle discounts including gym memberships and laundry services
  • Discounted staff parking every day including weekends and late nights
  • Paid training, ongoing career development opportunities


The Star is a Founding Partner and Major Corporate Partner of Women in Gaming and Hospitality (WGHA) and has been recently awarded GOLD status in the Australian Workplace Equality Index (AWEI) which evaluates LGBTIQ+ inclusiveness in the workplace.



  • Sydney, New South Wales, Australia The Star Entertainment Group Full time

    The Darling Hotel is proud to be Sydney's first and only luxury hotel to receive the prestigious Forbes five-star rating. With a focus on glamorous individuality The Darling is the epitome of luxury, our team go above and beyond to provide personalised service and memorable guest experiences.About the roleOur Front Office Supervisor at The Darling Hotel will...

  • Front Office Agents

    2 weeks ago


    Sydney, New South Wales, Australia Echo Entertainment Group Full time

    There has never been a better time to join The Star Sydney team within our Hotel Department Step into a role that makes every guest's stay extraordinary. As a Front Office Agent, you'll be at the heart of our operations, ensuring efficient check-ins and check-outs, assisting with guest bookings, and handling payments with precision. Your knack for...

  • Front Office Agent

    2 weeks ago


    Sydney, New South Wales, Australia The Star Entertainment Group Full time

    For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. Our Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted...

  • Front Office Agents

    2 weeks ago


    Sydney, New South Wales, Australia The Star Entertainment Group Full time

    For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. Our Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted...


  • Sydney, New South Wales, Australia The Star Entertainment Group Full time

    The Darling Hotel is proud to be Sydney's first and only luxury hotel to receive the prestigious Forbes five-star rating. With a focus on glamorous individuality The Darling is the epitome of luxury, our team go above and beyond to provide personalised service and memorable guest experiences.Step into a role that makes every guest's stay extraordinary. As a...


  • Sydney, New South Wales, Australia The Star Entertainment Group Full time

    About UsThe Darling Hotel is proud to be Sydney's first and only luxury hotel to receive the prestigious Forbes five-star rating. With a focus on glamorous individuality The Darling is the epitome of luxury, our team go above and beyond to provide personalised service and memorable guest experiences.About the roleOur Assistant Front Office Manager at The...


  • Sydney, New South Wales, Australia The Star Entertainment Group Full time

    There has never been a better time to join The Star Sydney team within our Hotel DepartmentThe Star Sydney have an amazing opportunity for an experienced leader to join our team as a Front Office Supervisor at The Darling Hotel. In this role, you will manage and support our Front Office team while overseeing the daily operations to ensure a worldclass...


  • Sydney, New South Wales, Australia The Star Entertainment Group Full time

    For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. Our Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have...


  • Sydney, New South Wales, Australia The Star Entertainment Group Full time

    The Darling Hotel is proud to be Sydney's first and only luxury hotel to receive the prestigious Forbes five-star rating. With a focus on glamorous individuality The Darling is the epitome of luxury, our team go above and beyond to provide personalised service and memorable guest experiences.About the role Leading, motivating, and engaging our Front Office...


  • Sydney, New South Wales, Australia The Star Entertainment Group Full time

    Passion in creating a memorable first & last impression to the guest? Join our dynamic & thrilling Bell Desk team as a Hotel Porter. You will continuously be delivering a bespoke, unforgettable service to all guests & a great opportunity to get your first step into the Hotel IndustryOur Benefits Industry Award hourly rates, penalty rates for working nights,...

  • Bell Captain

    2 weeks ago


    Sydney, New South Wales, Australia The Star Ent Group Full time

    The Star Entertainment Group - Details - Bell Captain | The Darling & Star Grand Bell Captain | The Darling & Star Grand Apply now Job no: Work type: Permanent Full Time Location: Sydney Categories: Concierge / Valet /Porters, Management The Darling Hotel: Where Luxury Meets Forbes Five-Star ExcellenceStep into the epitome of luxury at The Darling Hotel,...


  • Sydney, New South Wales, Australia The Star Entertainment Group Full time

    About UsThe Star Entertainment Group's vision is to be Australia's leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group's properties across Sydney, Brisbane and the Gold Coast are world-class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes,...

  • Reservations Agent

    2 weeks ago


    Sydney, New South Wales, Australia The Star Entertainment Group Full time

    The Star Sydney is seeking motivated Reservations Services Agents to be ambassadors for our award-wining restaurants and luxury 5-Star Hotels across three properties.As the voice and first point of contact for our guests, this role will suit someone with the ability to deliver world class customer service that creates a memorable and thrilling guest...


  • Sydney, New South Wales, Australia The Star Entertainment Group Full time

    The Star Entertainment Group's vision is to be Australia's leading integrated resort company. Attracting 18 million guests each year, The Star Entertainment Group's properties across Sydney, Brisbane and the Gold Coast are world class tourist destinations that offer visitors a diverse selection of award-winning restaurants, bars, cafes, accommodation and...


  • Sydney, New South Wales, Australia The Star Entertainment Group Full time

    CASUAL RESERVATIONS SERVICES AGENTS - GUEST EXPERIENCE**At The Star Entertainment Group, we aim to be Australia's leading integrated resort company. Our mission is to create fun and memorable experiences for the millions of guests we welcome each year at our trusted destinations.Our properties across Sydney, Brisbane, and the Gold Coast are world-class with...

  • Bell Captain

    2 weeks ago


    Sydney, New South Wales, Australia The Star Ent Group Full time

    Apply now Job no: Work type: Permanent Full Time Location: Sydney Categories: Concierge / Valet /Porters, Management Step into a role that makes every guest's stay extraordinary. As a Bell Captain, you'll be at the heart of our operations, ensuring our guests first and last interaction at The Star is a positive and memorable experience.The Darling Hotel:...


  • Sydney, New South Wales, Australia The Star Entertainment Group Full time

    RESERVATIONS SERVICES AGENTS - GUEST EXPERIENCEAt The Star Entertainment Group, we aim to be Australia's leading integrated resort company. Our mission is to create fun and memorable experiences for the millions of guests we welcome each year at our trusted destinations.Our properties across Sydney, Brisbane, and the Gold Coast are world-class with many...


  • Sydney, New South Wales, Australia The Star Entertainment Group Full time

    CASUAL RESERVATIONS SERVICES AGENTS - GUEST EXPERIENCE At The Star Entertainment Group, we aim to be Australia's leading integrated resort company. Our mission is to create fun and memorable experiences for the millions of guests we welcome each year at our trusted destinations. Our properties across Sydney, Brisbane, and the Gold Coast are world-class...

  • Front Office Manager

    2 weeks ago


    Sydney, New South Wales, Australia AccorHotel Full time

    Company DescriptionPullman Quay Grand Sydney Harbour is the embodiment of chic style and sophistication. The hotel is perfectly located in Circular Quay, a stone's throw away from the iconic Sydney Opera House with breathtaking views of the Sydney Harbour Bridge. Our luxurious 5-star Sydney hotel with apartment-style suites offers business and leisure...


  • Sydney, New South Wales, Australia The Star Entertainment Group Full time

    For two decades, The Star Sydney has been a local landmark, deeply ingrained in Pyrmont and Darling Harbour. Committed to our communities, we strive to create fun in trusted destinations as Australia's premier entertainment hub. Our Forbes 5-star hotel, The Darling, and state-of-the-art venues including The Star Event Centre and The Lyric Theatre have hosted...