Ultrasound Applications Specialist Nsw

1 week ago

Parramatta, New South Wales, Australia GE Healthcare Full time

Job Description Summary:

The Ultrasound Applications Specialist position is responsible for providing formal technical and clinical support during the sales process primarily within NSW supporting the General Imaging, Women's Health and Point of Care segments.

Responsibilities include providing pre-sale product demonstrations (clinical trial support) and post-sale installation, training and ongoing customer support across the LOGIQ, Voluson & Venue Ultrasound platforms.


Posted Position Title:

NSW Ultrasound Applications Specialist-General Imaging, Women's Health and Point of Care.

Role Summary/Purpose:


The NSW Ultrasound Applications Specialist position is responsible for providing formal technical and clinical support during the sales process primarily within NSW supporting the General Imaging, Women's Health and Point of Care segments.

Responsibilities include providing pre-sale product demonstrations (clinical trial support) and post-sale installation, training and ongoing customer support across our LOGIQ, Voluson and VENUE ultrasound platforms.


Essential Responsibilities:

  • Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed
  • Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer
  • Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training
  • Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies
  • Produce wellwritten posttraining reports and provide regular feedback on customer satisfaction and needs
  • Facilitate team communication and the sharing of best practices
  • Provide clinical, technical and professional guidance as necessary to improve the customer experience

Qualifications/Requirements:

  • Required active professional clinical/technical certifications/registries necessary to scan live patients in a clinical setting
  • Demonstrated current basic clinical scanning proficiencies on current products/platforms
  • At least one of the following core experiences: Minimum of 3 years clinical/ technical experience following certification with demonstrated clinical/technical skill in specific areas or at
  • Proficiency in computer skills in Microsoft Office Suite products
  • Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows
  • Ability to communicate effectively using local language.
  • Complete all planned Quality & Compliance training within the defined deadlines.
  • Identify and report any quality or compliance concerns and take immediate corrective action as required

Desired Characteristics:

  • Associate's or Bachelor's degree preferred in related business or technical/clinical field
  • Strong leadership skills (respected by peers and leadership for contributions to the business)
  • Strong presentation skills (public speaking)
  • Demonstrated ability to understand and present complex material in understandable terms
  • Demonstrated interpersonal & communication skills (ability to effectively communicate, verbally and in writing, to external customers, global counterparts and to team members in other functional organizations)
  • Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
  • Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solutionbased sales process)
  • Selfmotivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
  • Team oriented with a customer satisfaction mindset
  • Ability to multitask effectively and manage multiple priorities at one time
  • Willingness to be flexible/adapt to changing work environments
  • Clinical experience in large hospital/university setting preferred
  • Advanced certification/registries desired
  • 3 or more years of demonstrated clinical scanning skills.
  • Experience on current GE products for which responsibilities cover

Additional Information:

Relocation Assistance Provided:
Yes

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