Head of Affiliate Performance

1 week ago

Sydney, New South Wales, Australia Silverbean Full time

About us
Silverbean is part of N21, a rapidly growing digital agency based in Newcastle upon Tyne. We've got exciting growth plans for the future that'll see us become even bigger and better. We work with amazing clients including HelloFresh, Modibodi, Kate Spade, Ellesse, and Virgin Australia.

Our vision is simple:
it is to be world famous and unignorable in everything that we do.

Be the best you at N21.

A curious, passionate and ambitious you, who's excited by the impacts you make.

Work with world-leading brands and grow at a pace that's right for you, in a culture where your personality is free to shine.

Here, you have the flexibility to work in a way that suits you and your lifestyle best. Because we know that no two people are the same.

We want you to flourish, not just in your career, but outside of work too. It's the little things, and the not-so-little things, that cultivate a happy team who love what they do.

There is a story here for you at N21. And it's up to you how it's told.


Here, we value fairness, progression and having a good time, we enjoy a range of great benefits, with the basics covered and more.

We offer unlimited annual leave, superannuation, flexible/hybrid working, enhanced maternity and paternity leave, a personal budget to learn a new skill, additional support with your health and wellbeing, time off to make a mark and support a charity of your choice and of course legendary social nights.


About the role


You will be responsible for leading our Australian operations team and will ultimately be responsible for performance against our key metrics including revenue targets, impact delivery and profitability.

You will work closely with our client experience team to ensure our client sentiment is high, specifically for our key clients where you will build the right peer to peer relationships.

You will be responsible for ensuring that you are building high performing and optimised squads, leading by example on innovation/immersion and making Silverbean undeniably copyable.


You will:

  • Work with the Global Associate Director to create the vision and implement the plan for our Australian operations, both short and long term, ensuring this aligns with your peers across the globe
  • Be responsible for the right strategy performance and Progression model activity across the Australian accounts to identify and weaknesses and execute well considered plans to address quickly and effectively
  • Build and maintain the right relationships with peers on client side, to understand the overall business objectives, alongside personal aspirations
  • Support our new business and marketing teams to hit our internal targets, and bring new opportunities and ideas to us
  • Create and maintain the right relationships with our key partners, networks and SaaS platform suppliers
  • Proactively identify and client risks and ensure appropriate plans are in place to create a winwin solution.
  • You will understand all of our key performance indicators and be responsible for the success of your team, against these metrics. You will monitor performance and provide monthly feedback to the Associate Director
  • Outline industry trends that will impact the future of affiliate and partner marketing and your sector as a whole, you will drive new ideas and innovation from within your team and wider agency.

What we would be looking at from you;

  • Leadership: You will ensure that the Australian team moves forward and follows performance processes in 121's and performance reviews.
  • Organised: You'll be confident in managing a busy workload and delivering through your team to hit client KPIS and deadlines.
  • Innovative and enthusiastic: You will create a cohesive, dynamic team environment and support them with any challenges
  • An excellent communicator: You effectively communicate the agency's strategy and adapt your approach to get the best results.

The Application Process

Equal Opportunity Statement


Diversity and inclusion is a priority for us - to be unignorable our team has to be representative of all of our customers.

To do this we have created an environment that supports and includes everyone.

We're an equal opportunity employer.

All applicants will be considered for employment without attention to ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity status or disability status.


About us
Silverbean is part of N21, a rapidly growing digital agency based in Sydney, Australia. We've got exciting growth plans for the future that'll see us become even bigger and better. We work with amazing clients including John Lewis, Ralph Lauren, LG, Hello Fresh, New Balance and many more.

Our vision is simple:
it is to be world famous and unignorable in everything that we do.

Be the best you at N21.

A curious, passionate and ambitious you, who's excited by the impacts you make. Work with world-leading bra

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