Head of Client Services

2 weeks ago

Sydney, New South Wales, Australia GrowthOps Full time
Advertising & Marketing

  • Sydney, Australia
  • Permanent / Full Time
31 July 2023

Welcome to GO Digital
At GO Digital, we create human centric digital experiences. It's a philosophy we call HX, and it lies at the heart of everything we do.

We believe digital exists to make human experiences online better.

While we're always obsessed with achieving great results for our clients, the truth is that behind every click, interaction, and abandoned cart is a living breathing human - and it's our job to work out how to connect with them better.


Globally awarded, we are the longest standing and only full service affiliate agency in APAC that manages and owns its own technology which is powered by Impact, the #1 Affiliate software in the world.

We work with some of the largest and iconic brands in beauty, cosmetics, fashion, insurance and more.

About your new role
We are looking for a

Head of Client Services:

  • Affiliate & Partnership** to join our team. Someone who is passionate about performance marketing, managing a team, and who has a lifelong love for digital strategy.
Working as part of a multi-disciplinary team, you will take responsibility for:

  • Driving the creation of client strategy in consulting, account management, and digital and affiliate marketing to achieve marketing and advertising objectives
  • Driving new technologies within the business to improve performance and ROI
  • Identifying strategic channel development opportunities
  • Overseeing and improving the delivery and current processes of the Affiliate Account Management team
  • Building strategic and satisfactory growth for client's accounts on an annual basis

What we'd love to see from you:

  • Prior experience managing a team in the Performance Marketing industry
  • Excellent presentation & ability to build rapport with internal and external stakeholders
  • Strong Excel skills and the ability to translate agreed plans to strategic action steps
  • Experience in performance marketing technology platforms and thirdparty affiliate platforms
  • 6 years experience in affiliate Marketing is an advantage

What you'll get in return from us:

Aside from a great remuneration package and all the flexibility you need to operate at your best, we want to see you thrive and grow with us.

Some of the benefits you can expect when you join the team include:

  • Welcome swag to help set up your desk and make you feel at home and an uber voucher to use for lunch during your first month
- $150 towards your home office set up
- $1,000 a year towards your continued professional development, 5 study leave days so you can take time off to focus, alongside access to the GO Academy and a wide range of professional development programs to boost your skills
- $250 a year towards a health initiative / exercise of your choice

  • Employee Assistance Program and your own Wellbeing Coach
  • In addition to 4 weeks annual leave, you'll also get 2 Wellbeing Days off per year and your birthday day off (to celebrate you)


GO Performance is a part of the GrowthOps network - so you'll have opportunities to learn and work on exciting projects with amazing talent from other agencies within our group.

While you might be based anywhere in APAC, we have creative workspaces in Sydney, Melbourne and Brisbane, as well as in Hong Kong, Singapore, Kuala Lumpur and Manila, where you will always be welcome.

LI-KT1

LI-DIG

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