Customer Service Co-ordinator
2 weeks ago
- Local Experience Required
- M5 Corridor
Our Client
Take this opportunity to join this European forwarder that has a solid footprint globally and is continuing it's growth in Australia.
The Position
- Coordinate customer shipments from end to end
- Ensure customer agreed service levels and value add services are met
- Update clients regarding order status including delays
- Respond to customer enquiries in a timely professional manner
- Ensure customer retention by addressing and resolving service issues
- Develop ongoing client relationships
The Requirements
To be successful in this role you will display:
- Excellent communication skills
- Customer service experience within the freight forwarding industry
- Developed understanding of import/export procedures
- CargoWise1 experience
- Full time working rights within Australia
On Offer
- Fabulous working conditions
- Friendly, happy work environment
- Knowledge development/growth
FRMSTAFF please contact
Meredith Harvey on
or visit our website at
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