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Automotive Customer Care/case Co-ordinator
3 months ago
- Dynamic team and culture
- 1 day a week from home (or full time in the office)
_global business_ providing a range of tailored customer assistance solutions to leading automotive OEM's, Insurers, Fleet companies and service businesses.
Due to
_business expansion,_ they are seeking Case Co-Ordinators to join their team in the Concord/Rhodes area. Close to
_public transport, free Gym and Pool on site, a dynamic team and fun culture_, this is a great opportunity to develop your career.
In this
_busy and fast paced role_, you will handle inbound calls from customers with vehicle related issues or concerns. You will use your strong problem solving skills to work with your customers, the dealer networks and OEMs to
_find solutions_:
- _and achieve
_win/win outcomes_.
-
_you don't need to be a mechanic_, however you will need to understand the basics around vehicles, but more importantly have
_excellent communication skills_ with the ability to interpret customer issues and take initiative to work cases through to completion.
Working in a
_modern office environment_, you will enjoy working with a team who all share a common goal. You will be a highly organised person with solid computer literacy, be
_resilient with a positive attitude_.
Our client offers structured
_training and onboarding_, 40 hours per week (8am - 4pm or 12 noon - 8pm, rotating rosters), along with career progression as the business continues to expand.
_fun yet supportive environment_.
If you are
We know there are lots of people wanting to live in our great country,
_but sorry, this role is open only to Australian Citizens or Residents_, or those with full working rights in Australia.
ABOUT US.
Automotive Recruitment Australia is constantly seeking top industry talent for a range of roles with our automotive clients across the automotive aftermarket, OEM, Parts, Performance, heavy commercial vehicle / truck sectors along with a range of diverse clients who provide various services to the automotive industry.
Let us take care of your next automotive industry role - with confidence and confidentiality.