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Product Manager
3 months ago
- Rolling Contract
- Immediate Start
As the Product Manager, you will work closely with the Head of Product and this companies talented team to drive innovation, working on a mix of existing products in market and new initiatives, centred around Digital and Customer Identity and single-sign-on.
You will be an ambassador for the thousands of customers and through a deep understanding of them, know what features we should provide to when and which experiences will ultimately provide the most value.
This is an exciting time to join a genuine market leader that continues heavy investment back into its core platform and product.
In this role, you'll have the opportunity to:
- Work closely with all members of our team including Engineering & Tech; UX/UI Design, Customer Success
- Refine and execute the product strategy to continually develop our products and their features
- Spend time with our customers and stakeholders and third party suppliers, building knowledge and key relationships.
- Be responsible for the roadmap across all product channels
- Deliver value using agile and lean methods we believe in testing and validating ideas quickly.
About You:
You love being the glue of a team and are motivated, upbeat, customer and team centric.
You have experience and evidence in scaling a product to success, with multiple years in product roles in either B2B or B2BC SaaS offerings.
In addition to this:
- You've got minimum of
five (5) years in SaaS software product management role. - You've got proven Agile and/or Lean experience within crossfunctional delivery teams
- You can talk to how you have improved engagement, retention, and increased client acquisition, having made a product 'sticky'.
- Any experience with singlesignon and the Customer / Digital Identity space will be highly regarded.
- You have an obsession with analytics and datadriven measurement to inform decision making
- You can demonstrate how you have taken ownership of the whole client experience when shipping features. You understand the lifecycle of clients within the product as a whole from acquisition to churn and return.
